LABOUR MARKET ASSISTANCE OUTCOMES REPORT
______________________________________________________________________
a quarterly ANALYSIS OF THE OUTCOMES
FROM LABOUR MARKET ASSISTANCE

DECEMBER 2010 REPORT

http://www.deewr.gov.au/Employment/ResearchStatistics/ProgEval/Pages/LMAOutcomes.aspx

December 2010

Contents
Key Results	3
Table 1.1 – Labour Market Status	4
Table 1.2 – Employment	5
Table 1.3 – Education	6
Job Services Australia	7
Table 2.1– Streams 1 to 4 (Job Services Australia)	7
Table 2.2– Stream 1 (Job Services Australia)	8
Table 2.3– Stream 2 (Job Services Australia)	9
Table 2.4 - Stream 3 (Job Services Australia)	10
Table 2.5 - Stream 4 (Job Services Australia)	11
Table 2.6 - Job Placements (Job Services Australia)	12
Table 2.7 - Activities (Job Services Australia)	13
Table 2.8 - Employment & Positive Outcomes by Region (Job Services Australia)	14
Indigenous Employment Program	15
Table 3.1 - Employment related activities (Indigenous Employment Program)	15
Table 3.2 - Non-employment related activities (Indigenous Employment Program)	16
Job seekers' satisfaction	17
Table 4.1 Job seekers' satisfaction with assistance	17
Further information	18
Outcomes and measures used in this report	18
Other definitions used in this report	19
Job Services Australia (JSA)	20
Disability Employment Services (DES)	21
Reformed Indigenous Employment Program (IEP)	21
Survey & technical information	22

For more information on Labour Market Assistance Outcomes please email: ppmsurvey@deewr.gov.au
ISBN: 978-0-642-33239-4	
Key Results
Three months after becoming in-scope, job seekers are surveyed about their current labour market and education status. This publication showcases the employment and educational outcomes of job seekers in Job Services Australia (JSA), Reformed Indigenous Employment Program (IEP) or Disability Employment Services (DES) for the year ending December 2010.

Positive Outcomes
A positive outcome is achieved when three months after participation in employment assistance, the job seeker is working or studying. Positive outcomes rates for year ending December 2010 are:
61.0% for JSA Streams 1 to 4	
27.8% for DES - Employment Assistance	

61.0% for JSA Stream 1 (limited)	
69.8% for DES - Ongoing Support	

68.4% for JSA Stream 1	
71.1% for IEP - Employment related activities	

67.3% for JSA Stream 2	
56.2% for IEP - Non-employment related activities	

50.2% for JSA Stream 3	

35.2% for JSA Stream 4	

The states/territories with the highest positive outcome rates for JSA Streams are:
 South Australia and Victoria
The labour market regions with the highest positive outcome rates for JSA Streams are:
Adelaide, Melbourne, Perth and Southern NSW

Employment Outcomes
An employment outcome is achieved when three months after employment assistance; the job seeker indicates they are employed. Employment outcome rates for the year ending December 2010 are:
49.7% for JSA Streams 1 to 4	
20.2% for DES - Employment Assistance	

47.3% for JSA Stream 1 (limited)	
66.2% for DES - Ongoing Support	

58.1% for JSA Stream 1	
66.3% for IEP - Employment related activities	

57.1% for JSA Stream 2	
43.7% for IEP - Non-employment related activities	

35.1% for JSA Stream 3	

22.8% for JSA Stream 4	

Other results of interest
41.5% of Job Services Australia Stream 1 employed job seekers would prefer to work more hours (29.2% for Stream 2, 33.9% for Stream 3 and 36.7% for Stream 4)
27.6% of Disability Employment Services (employment assistance) employed job seekers are working in permanent employment
51.3% of Indigenous Employment Program (employment related activities) job seekers are working full-time 	

Table 1.1 – Labour Market Status

	Employed
(%)	Unemployed
(%)	Not in the Labour Force
(%)	Positive Outcome
(%)	Education & training
(%)	In scope population
(no.)	
Year ending December 2010	
Streams 1 to 4 (JSA)	49.7	34.8	15.5	61.0	18.1	1 406 022	
Stream 1 (JSA)	58.1	32.5	9.4	68.4	18.7	523 668	
Stream 2 (JSA)	57.1	31.4	11.5	67.3	17.6	435 594	
Stream 3 (JSA)	35.1	40.8	24.1	50.2	19.3	307 499	
Stream 4 (JSA)	22.8	39.7	37.5	35.2	15.7	139 261	
Stream 1 (Limited) (JSA)	47.3	42.6	10.1	61.0	20.8	117 664	
Employment Assistance  (DES)	20.2	32.6	47.3	27.8	9.3	30 568	
Ongoing Support  (DES)	66.2	20.0	13.8	69.8	9.3	9 063	
New Enterprise Incentive Scheme (NEIS)	91.0	5.1	3.9	92.3	9.9	1 396	
Employment related activities (IEP)	66.3	27.5	6.3	71.1	27.2	6 338	
Non-employment related activities (IEP)	43.7	47.6	8.7	56.2	27.0	10 128	

Table 1.2 – Employment
	Permanent employees
(%)	Casual, Temporary or Seasonal employees
(%)	Self Employed
(%)	Employed, seeking more work
(%)	Full-time employed, seeking more work
(%)	Part-time employed, seeking more work
(%)	Employed & studying
(%)	In scope population
(no.)	
Year ending December 2010	
Streams 1 to 4 (JSA)	38.4	52.6	9.1	35.4	6.4	26.0	7.1	698 793	
Stream 1 (JSA)	39.1	52.0	8.9	41.5	8.7	29.4	8.4	304 251	
Stream 2 (JSA)	41.3	49.9	8.8	29.2	4.7	22.2	7.4	248 724	
Stream 3 (JSA)	30.4	59.9	9.7	33.9	4.3	26.7	4.2	107 932	
Stream 4 (JSA)	35.2	54.0	10.9	36.7	6.7	25.7	3.4	31 752	
Stream 1 (Limited) (JSA)	34.7	58.9	6.4	49.6	12.4	35.6	7.1	55 655	
Employment Assistance  (DES)	27.6	60.4	12.0	32.8	2.6	27.9	1.6	652	
Ongoing Support  (DES)	45.2	50.6	4.2	31.3	2.7	27.6	5.8	5 600	
Employment related activities (IEP)	77.7	20.6	1.7	18.0	8.9	3.9	22.4	4 201	
Non-employment related activities (IEP)	52.4	46.5	1.1	26.7	9.9	15.9	14.5	4 430	

Table 1.3 – Education
	Studying full time
(%)	Studying part time
(%)	Studying at Year 10, 11 or 12 level1
(%)	Studying at certificate level
(%)	Studying at diploma level or higher1
(%)	In scope population
(no.)	
Streams 1 to 4 (JSA)	52.7	47.5	5.5	47.2	21.4	254 490	
Stream 1 (JSA)	55.6	44.9	3.8	44.1	31.1	97 926	
Stream 2 (JSA)	50.0	50.0	6.0	50.6	20.0	76 665	
Stream 3 (JSA)	50.8	49.2	6.3	47.6	10.8	59 347	
Stream 4 (JSA)	50.9	45.6	9.3	47.6	11.1	21 864	
Stream 1 (Limited) (JSA)	50.7	49.3	3.3	53.0	21.3	24 357	
Employment Assistance  (DES)	25.4	74.6	14.5	47.3	31.5	6 144	
Ongoing Support  (DES)	35.5	64.5	20.3	47.9	23.6	843	
Employment related activities (IEP)	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Non-employment related activities (IEP)	46.1	53.9	7.3	41.9	3.2	2 725	

Job Services Australia
Table 2.1– Streams 1 to 4 (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	20.8	27.1	48.0	37.6	14.4	35.4	68.6	250 438	
21 to 24	27.2	27.4	54.7	32.6	12.7	24.4	68.8	191 631	
25 to 34	25.3	26.7	52.0	33.8	14.2	19.9	64.0	316 855	
35 to 49	19.8	30.4	50.2	35.1	14.7	17.2	61.6	424 703	
50 or more	14.0	29.7	43.7	34.3	22.0	10.9	51.3	222 413	
Duration of unemployment	
0 to less than 6	27.6	29.2	56.8	30.7	12.5	18.8	67.5	873 082	
6 to less than 12	14.7	28.4	43.1	40.9	16.0	19.0	56.2	165 917	
12 to less than 24	10.0	28.3	38.3	39.2	22.5	19.0	52.6	141 267	
24 to less than 36	8.6	29.2	37.8	38.1	24.1	18.9	51.2	77 366	
36 or more	6.5	23.9	30.4	44.6	24.9	11.6	39.5	148 406	
Educational attainment	
Less than Year 10	10.7	20.6	31.2	40.8	28.0	17.9	46.2	204 924	
Year  10  or  11	16.2	29.0	45.3	37.8	16.9	14.5	55.3	456 222	
Year 12	20.7	32.0	52.7	33.5	13.8	24.0	66.7	268 236	
University	28.4	32.4	60.9	28.5	10.6	20.7	71.7	203 719	
Vocational 	25.9	30.8	56.7	31.1	12.2	15.3	65.4	266 959	
Gender	
Males	25.2	23.4	48.7	38.5	12.8	14.3	57.9	797 952	
Females	14.6	35.4	50.0	30.3	19.7	22.5	64.1	608 088	
Equity groups	
Disability	8.7	23.1	31.8	38.3	29.9	14.1	42.5	170 059	
Indigenous	16.3	17.7	34.1	48.7	17.1	17.4	46.0	137 116	
CALD	18.1	25.0	43.1	37.4	19.5	24.5	61.8	238 412	
Low English Proficiency	9.8	19.0	28.8	39.3	31.9	34.4	59.6	67 701	
CALD  & Low English Proficiency 	9.9	19.7	29.6	39.2	31.2	35.0	60.8	59 254	
Sole parents	7.8	40.1	47.9	32.7	19.5	22.9	63.4	110 852	
Income support type	
NewStart Allowance	20.1	27.9	48.0	35.7	16.3	15.3	57.8	884 577	
Youth Allowance (other)	18.7	25.3	44.0	40.6	15.4	33.9	65.0	178 694	
Disability Support Pension	3.3	16.3	19.6	34.7	45.7	15.3	31.3	11 821	
Parenting Payment Single	7.6	40.2	47.8	32.6	19.5	22.9	63.4	108 202	
Parenting Payment Partnered	9.3	29.0	38.3	35.9	25.8	27.0	59.9	23 152	
TOTAL	20.2	29.6	49.7	34.8	15.5	18.1	61.0	1 406 022	

Table 2.2– Stream 1 (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	23.7	32.7	56.4	33.0	10.6	35.7	75.9	93 482	
21 to 24	33.9	28.6	62.5	28.2	9.3	24.1	74.3	95 073	
25 to 34	33.3	26.1	59.4	31.1	9.5	19.5	69.7	133 224	
35 to 49	27.6	30.8	58.4	33.4	8.2	15.0	67.1	145 021	
50 or more	22.5	31.0	53.5	35.2	11.3	10.4	60.0	56 886	
Duration of unemployment	
0 to less than 6	30.8	29.2	60.0	30.7	9.3	18.9	70.1	433 465	
6 to less than 12	18.6	29.8	48.5	42.1	9.4	18.1	59.9	71 144	
12 to less than 24	15.2	34.0	49.2	38.4	12.4	18.8	62.2	13 313	
24 to less than 36	12.7	31.7	44.4	44.8	10.7	16.1	54.0	2 651	
36 or more	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Educational attainment	
Less than Year 10	18.9	25.2	44.2	41.5	14.4	14.5	55.3	32 565	
Year  10  or  11	23.6	28.6	52.1	38.0	9.9	13.9	61.2	136 009	
Year 12	25.4	32.7	58.1	32.0	9.9	25.1	71.3	128 977	
University	34.2	31.2	65.4	27.2	7.4	21.5	75.9	106 761	
Vocational 	32.5	28.9	61.4	29.9	8.7	15.2	69.2	118 448	
Gender	
Males	32.8	23.1	55.9	36.7	7.4	15.6	65.0	313 399	
Females	22.5	38.8	61.2	26.8	11.9	22.8	73.1	210 287	
Equity groups	
Disability	17.0	27.9	44.9	40.5	14.6	15.6	54.2	21 621	
Indigenous	27.9	17.9	45.9	45.2	8.8	19.8	56.5	11 434	
CALD	24.6	25.9	50.5	37.2	12.3	23.0	66.6	88 281	
Low English Proficiency	14.7	21.8	36.6	42.9	20.5	33.1	65.9	11 362	
CALD  & Low English Proficiency 	14.9	22.0	36.9	42.8	20.3	33.8	66.9	10 772	
Sole parents	11.4	50.4	61.8	27.0	11.2	23.5	72.8	17 158	
Income support type	
NewStart Allowance	28.8	28.7	57.4	33.6	9.0	15.8	66.2	350 346	
Youth Allowance (other)	21.7	30.9	52.6	36.3	11.1	34.3	73.1	55 943	
Disability Support Pension	1.8	15.8	17.5	41.9	40.6	7.6	23.6	692	
Parenting Payment Single	10.8	51.2	62.0	26.6	11.4	23.5	72.9	16 471	
Parenting Payment Partnered	13.0	35.0	48.0	31.7	20.4	25.2	65.7	5 133	
TOTAL	28.1	30.1	58.1	32.5	9.4	18.7	68.4	523 668	

Table 2.3– Stream 2 (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	21.9	28.1	50.0	36.8	13.2	35.9	69.5	97 730	
21 to 24	29.5	31.1	60.6	30.6	8.8	24.7	75.0	50 134	
25 to 34	27.9	31.4	59.2	30.5	10.3	20.0	70.0	86 328	
35 to 49	23.9	37.5	61.4	29.6	9.0	16.2	70.7	126 465	
50 or more	17.6	36.3	53.9	30.5	15.5	9.6	59.7	74 937	
Duration of unemployment	
0 to less than 6	29.0	31.4	60.5	28.4	11.1	17.2	69.3	314 408	
6 to less than 12	14.4	33.0	47.4	40.3	12.3	17.7	59.9	46 024	
12 to less than 24	12.6	36.6	49.2	38.7	12.1	18.1	61.2	59 169	
24 to less than 36	8.3	37.7	46.0	39.1	14.9	21.9	62.6	10 239	
36 or more	8.9	37.8	46.7	36.5	16.7	18.1	60.5	5 753	
Educational attainment	
Less than Year 10	14.5	30.3	44.9	36.2	18.9	16.5	56.9	46 903	
Year  10  or  11	18.2	34.6	52.8	34.9	12.3	15.0	62.7	150 554	
Year 12	22.8	35.6	58.4	31.0	10.6	22.9	71.1	81 273	
University	28.6	36.0	64.6	26.8	8.7	19.2	73.8	63 172	
Vocational 	26.9	36.5	63.4	27.2	9.4	15.3	71.5	91 550	
Gender	
Males	28.2	29.0	57.2	33.9	8.9	13.5	65.4	252 675	
Females	16.1	41.1	57.2	28.3	14.5	22.1	69.7	182 919	
Equity groups	
Disability	13.9	31.4	45.4	36.6	18.0	13.1	54.6	33 596	
Indigenous	21.0	27.5	48.5	41.2	10.3	22.8	60.8	27 610	
CALD	21.4	28.9	50.3	35.9	13.8	22.4	66.0	73 930	
Low English Proficiency	14.9	25.5	40.4	36.4	23.2	31.0	66.8	17 128	
CALD  & Low English Proficiency 	14.3	25.9	40.2	36.2	23.6	31.4	67.1	16 111	
Sole parents	10.5	48.9	59.4	28.1	12.5	21.1	71.9	32 712	
Income support type	
NewStart Allowance	21.9	34.4	56.3	32.3	11.4	14.7	65.0	241 097	
Youth Allowance (other)	20.0	27.2	47.2	39.1	13.7	34.3	67.0	74 038	
Disability Support Pension	1.8	19.4	21.2	39.3	39.5	13.7	31.2	1 452	
Parenting Payment Single	10.2	49.0	59.2	28.3	12.6	21.0	71.5	32 037	
Parenting Payment Partnered	11.2	38.8	50.1	33.3	16.6	24.5	67.8	6 977	
TOTAL	22.5	34.7	57.1	31.4	11.5	17.6	67.3	435 594	

Table 2.4 - Stream 3 (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	15.3	18.2	33.4	46.7	19.8	35.0	58.6	33 618	
21 to 24	12.9	23.0	35.9	40.5	23.7	29.8	57.5	31 602	
25 to 34	11.0	27.1	38.1	42.1	19.8	22.9	55.5	64 076	
35 to 49	10.2	28.7	38.8	42.1	19.1	22.7	56.6	104 081	
50 or more	6.3	25.4	31.7	37.4	30.8	12.6	41.8	74 122	
Duration of unemployment	
0 to less than 6	11.5	25.6	37.1	37.5	25.3	23.8	55.7	81 329	
6 to less than 12	8.4	24.9	33.3	40.8	25.9	23.6	51.2	30 831	
12 to less than 24	7.5	23.4	30.9	41.8	27.3	20.9	48.8	42 735	
24 to less than 36	9.3	32.8	42.1	38.1	19.8	18.7	54.9	47 757	
36 or more	7.4	27.1	34.5	44.1	21.3	11.9	43.7	104 846	
Educational attainment	
Less than Year 10	7.7	19.4	27.1	43.2	29.7	21.8	46.2	83 551	
Year  10  or  11	9.1	28.1	37.1	40.1	22.8	14.9	48.3	115 658	
Year 12	7.7	27.0	34.7	41.6	23.7	24.4	54.0	42 164	
University	10.5	32.1	42.6	38.7	18.7	21.3	56.7	25 396	
Vocational 	11.0	30.7	41.6	36.7	21.7	17.0	53.2	39 366	
Gender	
Males	12.5	20.8	33.2	46.8	19.9	13.9	44.0	148 640	
Females	6.1	30.7	36.7	36.2	27.1	23.6	55.1	158 859	
Equity groups	
Disability	6.1	25.0	31.1	41.1	27.8	14.6	42.5	64 038	
Indigenous	14.6	17.3	31.9	51.6	16.5	15.9	43.5	75 423	
CALD	7.8	22.7	30.5	40.6	28.8	30.4	56.8	59 255	
Low English Proficiency	6.5	17.7	24.2	42.3	33.5	38.3	58.7	31 750	
CALD  & Low English Proficiency 	6.3	18.0	24.4	42.3	33.4	39.3	59.8	26 412	
Sole parents	5.7	36.5	42.2	36.7	21.1	25.2	61.6	49 569	
Income support type	
NewStart Allowance	8.7	24.6	33.2	41.7	25.1	16.4	46.3	198 025	
Youth Allowance (other)	13.9	17.8	31.7	48.4	19.8	35.9	57.4	27 660	
Disability Support Pension	4.2	19.2	23.5	40.2	36.4	18.9	37.8	6 263	
Parenting Payment Single	5.7	36.6	42.3	36.7	21.0	25.4	61.8	48 571	
Parenting Payment Partnered	6.8	21.8	28.6	40.3	31.1	31.6	56.5	9 647	
TOTAL	8.9	26.2	35.1	40.8	24.1	19.3	50.2	307 499	

Table 2.5 - Stream 4 (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	13.6	15.1	28.8	45.6	25.6	32.7	51.2	25 608	
21 to 24	7.4	16.7	24.1	51.3	24.6	13.9	35.9	14 822	
25 to 34	14.2	16.4	30.5	37.3	32.2	15.4	42.1	33 227	
35 to 49	6.2	15.0	21.2	39.2	39.6	14.2	32.7	49 136	
50 or more	3.2	13.9	17.1	34.5	48.4	10.2	25.6	16 468	
Duration of unemployment	
0 to less than 6	15.2	20.0	35.5	35.1	29.4	19.9	50.3	43 880	
6 to less than 12	10.6	16.7	27.3	38.1	34.6	17.9	41.0	17 918	
12 to less than 24	5.4	14.7	20.2	36.6	43.3	17.7	34.6	26 050	
24 to less than 36	6.2	13.1	19.3	36.3	44.4	17.9	33.4	16 719	
36 or more	2.8	10.5	13.2	48.6	38.2	9.5	21.4	34 694	
Educational attainment	
Less than Year 10	5.8	8.4	14.2	40.6	45.1	14.5	27.4	41 905	
Year  10  or  11	7.5	17.0	24.5	40.5	35.0	13.9	35.2	54 001	
Year 12	6.2	20.7	26.9	38.0	35.1	20.1	40.7	15 822	
University	8.7	22.3	31.0	27.9	41.2	19.0	47.0	8 390	
Vocational 	10.5	14.0	24.5	46.3	29.3	12.8	35.4	17 595	
Gender	
Males	10.7	12.5	23.2	44.4	32.3	12.3	32.7	83 238	
Females	3.9	18.0	22.0	33.5	44.5	19.8	37.8	56 023	
Equity groups	
Disability	5.2	13.1	18.2	35.0	46.8	13.4	29.4	50 804	
Indigenous	10.4	7.2	17.9	50.3	31.8	14.5	31.2	22 649	
CALD	5.5	11.6	17.1	33.7	49.2	20.6	35.5	16 946	
Low English Proficiency	4.2	5.4	10.1	27.8	62.1	28.1	37.3	7 461	
CALD  & Low English Proficiency 	4.5	6.0	11.0	27.1	62.0	27.4	37.4	5 959	
Sole parents	3.5	15.0	18.6	36.9	44.5	16.6	32.6	11 413	
Income support type 	
NewStart Allowance	7.2	15.3	22.7	39.8	37.5	13.2	33.1	95 109	
Youth Allowance (other)	12.2	13.6	25.8	47.0	27.2	28.4	46.5	21 053	
Disability Support Pension	2.5	9.7	12.1	21.1	66.7	10.9	21.0	3 414	
Parenting Payment Single	3.4	15.0	18.4	36.5	45.1	16.9	32.7	11 123	
Parenting Payment Partnered	2.5	8.1	11.1	34.5	54.5	14.0	21.9	1 395	
TOTAL	7.4	15.4	22.8	39.7	37.5	15.7	35.2	139 261	

Table 2.6 - Job Placements (Job Services Australia)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	29.3	39.0	68.3	28.3	3.4	24.1	75.9	73 023	
21 to 24	30.3	38.2	68.6	28.7	2.7	17.1	73.2	61 692	
25 to 34	30.0	38.6	68.6	29.0	2.4	13.8	72.7	105 800	
35 to 49	27.8	43.5	71.3	26.2	2.5	10.4	74.1	136 861	
50 or more	26.4	46.2	72.6	25.0	2.4	7.1	74.5	60 104	
Duration of unemployment	
0 to less than 6	38.2	40.6	78.8	18.8	2.4	13.8	82.1	182 361	
6 to less than 12	29.0	42.3	71.3	25.8	2.9	13.3	75.6	86 251	
12 to less than 24	21.5	44.6	66.1	31.2	2.7	11.7	69.6	86 459	
24 to less than 36	15.0	47.8	62.8	34.6	2.6	10.2	66.2	35 600	
36 or more	11.6	39.8	51.4	45.8	2.8	8.3	54.6	46 809	
Educational attainment	
Less than Year 10	19.0	40.6	59.7	37.0	3.3	8.4	62.9	52 130	
Year  10  or  11	23.7	42.2	65.9	30.8	3.3	10.2	69.2	148 862	
Year 12	30.6	43.8	74.3	23.2	2.5	17.3	78.9	73 638	
University	38.3	42.4	80.7	17.7	1.6	15.7	84.1	54 422	
Vocational 	30.6	41.9	72.5	25.4	2.1	11.3	75.6	105 896	
Gender	
Males	33.0	33.2	66.2	31.4	2.5	9.4	69.2	270 816	
Females	22.1	53.8	75.9	21.3	2.8	16.0	79.9	166 664	
Equity groups	
Disability	18.7	44.7	63.4	33.1	3.5	9.4	66.4	59 748	
Indigenous	24.9	33.2	58.1	38.9	3.0	12.4	62.2	40 880	
CALD	31.1	41.5	72.6	24.7	2.7	13.7	76.7	59 279	
Low English Proficiency	26.2	44.0	70.2	25.8	4.1	14.1	75.3	12 633	
CALD  & Low English Proficiency 	26.2	45.3	71.4	24.6	3.9	14.8	76.7	11 289	
Sole parents	14.1	63.4	77.5	19.9	2.5	14.0	80.6	32 108	
Income support type	
NewStart Allowance	22.3	42.6	65.0	32.2	2.8	10.4	68.3	245 743	
Youth Allowance (other)	18.5	42.7	61.2	35.4	3.3	20.3	69.3	4 3867	
Disability Support Pension	10.8	39.1	49.9	42.0	8.1	13.3	54.6	2 235	
Parenting Payment Single	13.8	63.8	77.7	19.8	2.5	14.0	80.7	3 1017	
Parenting Payment Partnered	14.3	64.3	78.6	18.8	2.5	13.1	82.1	4 478	
TOTAL	28.1	42.1	70.2	27.1	2.6	12.4	73.8	437 480	

Table 2.7 - Activities (Job Services Australia)

	Employed full-time
(%)	Employed part-time
(%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Intensive Activity	
Non PPP training	14.2	29.5	43.6	47.6	8.7	37.8	67.5	25 280	
PPP training	22.9	27.2	50.5	43.5	6.0	28.6	66.3	2 296	
Work for the Dole	12.9	20.3	33.2	61.8	5.0	15.0	43.7	2 051	
Green Corps	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Drought Force	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Training in job search techniques	15.0	30.0	45.0	50.0	5.1	16.3	55.2	102 763	
Voluntary Work/ work experience	13.1	30.2	43.4	47.0	9.6	17.4	53.2	4 053	
Other activity	23.2	23.5	46.7	40.4	12.9	34.8	72.6	2 103	
All activities	
Non PPP training	12.4	27.2	39.6	47.9	12.6	36.7	64.7	113 107	
PPP training	18.9	29.4	48.3	43.3	8.5	21.6	61.5	16 919	
Work for the Dole	7.1	18.7	25.9	64.1	10.0	12.8	36.6	24 754	
Green Corps	8.3	15.3	23.6	71.3	5.1	9.3	31.5	1 030	
Drought Force	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Training in job search techniques	14.6	28.8	43.4	51.4	5.2	16.4	53.9	116 315	
Voluntary Work/ work experience 	9.2	25.4	34.6	48.5	16.9	15.0	44.5	11 040	
Other activity	16.5	22.3	38.8	44.7	16.5	34.5	65.5	16 238	

Table 2.8 - Employment & Positive Outcomes by Region (Job Services Australia)

	Stream 1 Employed (%)	Stream 2 Employed (%)	Stream 3 Employed (%)	Stream 4 Employed (%)	Stream 1 Positive Outcomes
(%)	Stream 2 Positive Outcomes (%)	Stream 3 Positive Outcomes (%)	Stream 4 Positive Outcomes (%)	
Australia	58.1	57.2	35.1	22.8	68.4	67.3	50.2	35.2	
Sydney	52.9	52.1	28.7	16.7	66.7	64.7	49.9	28.8	
Hunter and North Coast	59.8	59.3	39.3	21.9	70.4	69.8	49.8	33.1	
Western NSW	61.7	61.4	33.4	17.9	71.6	71.3	49.6	30.3	
Southern NSW	59.0	59.2	40.9	26.3	70.5	71.3	52.1	43.3	
Northern NSW	57.7	57.1	41.8	17.7	69.2	71.3	51.5	33.0	
New South Wales	55.5	55.3	34.2	19.2	68.2	67.7	50.3	32.2	
Melbourne	59.5	56.7	30.8	25.3	70.2	66.6	51.7	36.2	
Eastern Victoria	58.9	58.9	39.5	19.5	60.7	66.5	51.4	34.4	
Western Victoria	61.9	60.1	42.5	21.2	70.8	70.3	51.8	33.3	
Victoria	60.0	57.1	34.7	24.0	70.1	67.4	51.7	35.7	
Brisbane	59.1	59.1	34.7	28.2	67.1	66.5	47.4	40.2	
Southern Queensland	54.7	56.1	35.3	31.0	63.8	62.4	46.5	41.5	
Central and North Queensland	58.0	56.6	33.7	21.8	66.1	64.6	42.1	35.1	
Queensland	58.4	58.2	34.4	27.0	66.6	65.6	46.0	39.2	
Perth	58.5
	63.5
	36.2
	27.9
	67.6	70.7	50.2	38.5	
Greater Western Australia	62.3
	60.5
	36.3
	42.2
	70.8	70.2	42.9	46.4	
Western Australia	59.3	62.7	36.6	29.9	68.2	70.4	48.2	38.8	
Adelaide	59.5	58.9	40.5	24.4	70.2	70.5	56.6	39.4	
South Australia Country	61.2
	55.7
	41.3
	26.6
	68.7	62.8	54.5	36.3	
South Australia 	57.8	64.0	40.5	25.4	69.9	67.7	55.7	38.6	
Tasmania	61.7	57.1	35.2	21.0	69.6	66.8	49.2	30.7	
Northern Territory	59.2	43.2	41.0	18.9	66.3	61.7	46.8	33.9	

 
Indigenous Employment Program
Table 3.1 - Employment related activities (Indigenous Employment Program)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	59.7	8.9	68.6	26.2	5.1	43.9	75.6	996	
21 to 24	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
25 to 34	40.3	14.0	54.3	31.5	14.2	16.2	55.9	788	
35 to 49	46.6	24.8	71.4	26.7	2.0	17.7	76.9	719	
50 or more	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Duration of unemployment	
0 to less than 6	47.9	16.3	64.2	30.5	5.3	24.5	68.0	959	
6 to less than 12	56.1	19.8	75.9	20.8	3.3	28.9	81.5	575	
12 to less than 24	57.1	5.1	62.2	25.9	12.0	20.0	65.7	615	
24 to less than 36	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
36 or more	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Educational attainment	
Less than Year 10	32.3	17.2	49.5	40.9	9.6	16.3	56.2	564	
Year  10  or  11	52.1	17.1	69.3	25.7	5.0	22.8	73.7	1 222	
Year 12	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
University	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Vocational 	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Gender	
Males	51.8	12.5	64.9	28.6	6.5	25.5	69.5	2 104	
Females	50.0	19.0	69.0	24.7	6.3	30.6	74.6	1 065	
Equity groups	
Disability	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Sole parents	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Income support type	
NewStart Allowance	39.6	14.9	54.5	38.4	7.0	13.7	59.6	703	
Youth Allowance (other)	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Disability Support Pension	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Parenting Payment Single	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Parenting Payment Partnered	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
TOTAL	51.3	14.9	66.3	27.5	6.3	27.2	71.1	3 169	

Table 3.2 - Non-employment related activities (Indigenous Employment Program)

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	Population
(no.)	
Age Group (years)	
15 to 20	22.7	15.7	38.4	49.1	12.5	43.7	60.8	1 666	
21 to 24	29.9	16.0	45.9	46.3	7.8	26.2	58.5	851	
25 to 34	29.6	16.6	46.8	46.5	6.6	25.7	56.8	1 217	
35 to 49	22.6	18.6	43.0	51.4	5.6	15.7	52.1	1 117	
50 or more	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Duration of unemployment	
0 to less than 6	31.4	22.4	53.9	42.3	3.8	27.8	66.5	1 317	
6 to less than 12	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
12 to less than 24	24.8	20.2	45.0	49.6	3.9	23.8	54.4	947	
24 to less than 36	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
36 or more	15.3	18.9	34.2	58.3	7.5	20.8	44.0	1 179	
Educational attainment	
Less than Year 10	18.5	12.8	31.3	58.8	9.8	15.0	39.8	994	
Year  10  or  11	29.7	16.1	45.8	48.1	6.0	21.6	54.5	2 087	
Year 12	26.1	23.4	49.5	48.9	1.6	31.7	60.1	564	
University	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Vocational 	28.4	23.5	51.9	40.9	6.0	24.7	64.8	669	
Gender	
Males	27.2	13.5	40.6	51.2	8.1	22.3	51.0	3 269	
Females	22.3	26.3	48.6	41.8	9.7	36.0	65.6	1 795	
Equity groups	
Disability	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Sole parents	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Income support type	
NewStart Allowance	20.2	19.4	39.9	54.2	5.9	13.5	45.7	1 949	
Youth Allowance (other)	15.5	10.8	26.4	67.4	6.2	29.5	46.6	802	
Disability Support Pension	22.2	11.1	33.3	53.3	13.3	20.0	46.7	132	
Parenting Payment Single	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
Parenting Payment Partnered	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	n.p.	
TOTAL	25.3	18.4	43.7	47.6	8.7	27.0	56.2	5 064	
 
Job seekers' satisfaction
Table 4.1 Job seekers' satisfaction with assistance

	Av. Satisfaction Score
(%)	Proportion Highly satisfied
(%)	
			
Year ending December  2010	
Stream 1 (JSA)	13.3	47.8	
Stream 2 (JSA)	14.6	58.3	
Stream 3 (JSA)	14.7	59.8	
Stream 4 (JSA)	14.5	58.2	
Employment Assistance  (DES)	13.5	52.2	
Ongoing Support  (DES)	14.9	62.9	
Employment related activities (IEP)	14.5	60.6	
Non-employment related activities (IEP)	12.4	34.5	

 Further information

Outcomes and measures used in this report
Labour market outcomes
•	Employment: An employment outcome is achieved when a job seeker indicates they are employed. The employment outcome rate is the employed job seekers as a proportion of all job seekers.
•	Employed part-time: The part-time employment rate is the proportion of all job seekers working 34 or less hours per week.
•	Employed full-time: The full-time employment rate is the proportion of all job seekers working 35 or more hours per week.
•	Unemployed: A job seeker is considered unemployed when they are not employed but are currently seeking employment. The unemployed outcome rate is unemployed job seekers as a proportion of all job seekers. 
•	Not in the Labour Force (NILF): A job seeker is considered not in the labour force (NILF) when they are not working and are not currently looking for employment. The NILF outcome rate is NILF job seekers as a proportion of all job seekers.
•	Positive Outcome: Recorded where a job seeker has achieved either an employment and/or education outcome. Positive outcomes are less than the sum of employment and education/training outcomes because some job seekers achieve both an employment and an education outcome. The positive outcome rate is a proportion of all job seekers.
•	Education/training: An education/training outcome is achieved when a job seeker indicates they are training or studying. The education/training outcome rate is the job seekers who are studying as a proportion of all job seekers.
In scope population: For all of these outcomes and measures, the relevant population or number of job seekers who could have achieved that outcome is listed as the ‘in scope population’.

Employment outcomes 
•	Permanent employees: Proportion of employed job seekers working in permanent jobs where they receive paid sick and holiday leave.
•	Casual, temporary or seasonal employees: Proportion of employed job seekers who identify their job as casual, seasonal or temporary. 
•	Self employed: Proportion of employed job seekers who are not employees but work for themselves.
•	Employed, seeking more work: Proportion of employed job seekers who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Full-time employed, seeking more work: Proportion of employed job seekers who are working full-time and who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Part-time employed, seeking more work: Proportion of employed job seekers who are working part-time and who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Employed and studying: Proportion of employed job seekers who are both working and studying

Education outcomes
•	Studying at a diploma level or higher: Proportion of studying job seekers who are studying to gain a diploma, advanced diploma, associate degree or degree level.
•	Studying at a year 10, 11 or 12 level: Proportion of studying job seekers who are studying year 10, 11 or 12.
•	Studying at a certificate level: Proportion of studying job seekers who are studying to gain a Certificate (I, II, III or IV).
Job seekers may be studying at an unspecified or ‘other’ level and so the sum of ‘studying at Year 10, 11 or 12’, Studying at certificate level’ and ‘Studying at diploma level or higher’ will be less than 100%. 

Job seekers’ satisfaction
This data is collected both from job seekers who have exited assistance and those still participating in employment assistance. The responses to four key aspects of service and assistance (help suited to circumstances, consideration of individual needs, treated with respect and overall quality of service) are calculated to form a satisfaction score for each job seeker on a scale of 0 to 20. The possible responses to these questions are ‘very satisfied’, ‘satisfied’, ‘neither satisfied or dissatisfied’, ‘dissatisfied’ or ‘very dissatisfied’. 
•	Average satisfaction score: This score is out of 20 and is the average score for all surveyed job seekers
•	Proportion highly satisfied: The proportion of job seekers who answered satisfied or highly satisfied to all of the key aspects of service.

Other definitions used in this report
•	Duration of unemployment: Job seekers are grouped according to the time (in months) that a job seeker was registered as unemployed when they commenced their period of employment assistance. 
•	Educational attainment: Job seekers are grouped according to the highest level of education attained. Post secondary education is further split into university and vocational education.
•	Income support types: Job seekers are grouped according to the type of income support they were in receipt of when they commenced their period of employment assistance. The main income support types are NewStart, Youth Allowance (other), Parenting Payment Single, Parenting Payment Partnered and Disability Support Pension.
Equity groups: These groups are not mutually exclusive and a job seeker could be part of more than one group.
o	CALD: Job seekers from a culturally and linguistically diverse background, as identified by their country of birth. 
o	Sole parents: Job seekers who either through their JSCI assessment or initial interview indicated that they are a sole parent or a recipient of Parent Payment Single when they commenced their period of assistance.
o	Low English skills: Job seekers with low English language skills (speaking, reading & writing) when they commenced their period of employment assistance.
•	Labour market priority regions:  The Australian Government labour market priority regions are identified areas/regions likely to experience labour market disadvantage now or in the future. Job seekers who reside in any of these regions are included in the ‘in a labour market priority region’ group.

•	Not available (n.a.): Indicates that the relevant data was not available to produce an estimate.
•	Not provided (n.p.): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 
Reference period
Outcomes in this publication relate to job seekers who participated in assistance between 1st October 2009 and 30th September 2010. 
Job Services Australia (JSA)
JSA: The Australian Government's national employment services system (commenced on 1 July 2009), providing opportunities for training, skills development, work experience and tailored assistance. It includes: 
•	Streams 1, 2, 3 and 4, including Work experience
•	Harvest Labour Services
It also includes the other employment related services, which include NEIS Panel, Innovation Fund Panel, Employer Broker Panel and National Harvest Labour Information Service

Streams 1 – 4: The different streams reflect a job seekers’ capacity for employment and work readiness. Stream1 consists of job seekers who are work ready, Stream2 consists of job seekers with moderate barriers to employment, Stream3 consists of job seekers with significant barriers to employment and Stream4 consists of job seekers with severe non-vocational barriers to employment. 
New Enterprise Incentive Scheme (NEIS) is an Australian Government program providing a range of services to assist eligible unemployed people in establishing and running a small business.
Intensive activity within JSA is an activity undertaken by Stream1 job seekers which is designed to improve their ability to obtain and sustain employment. The activity must be of 60 hours over a fortnight for job seekers with full-time requirements at around the four month point in assistance.
Work experience phase within JSA is for job seekers who have completed approximately 12 months of services in Streams 1 to 4 will typically commence in the Work Experience Phase of their Stream following a Stream Services Review. In this Phase, Providers facilitate Work Experience Activities for job seekers which will enhance their chances of finding employment and provide ongoing assistance through regular contact with job seekers.
Activities that a job seeker may undertake as an intensive activity or in the work experience phase (or at some other time) include:
•	Training  - on occasion provided through the Productivity Places Program (PPP)
•	Work for the Dole - A JSA activity that provides assistance for job seekers to develop work habits, generic work skills and work experience by participating in community projects and activities.
•	Green Corps - A JSA activity designed to provide job seekers with opportunities to develop personal skills while working in a team and generating positive outcomes for the environment and Australia’s cultural heritage.
•	Drought Force - A JSA activity designed to help job seekers gain skills and experience by providing assistance to individual farms and farming communities severely affected by drought.
•	Training in job search techniques – A JSA activity that develops job search skills
•	Voluntary work/Work Experience – Voluntary work provides job seekers with the opportunity to support their community through volunteering and through either voluntary work or work experience job seekers can experience a workplace and work environment.

Information on Job Services Australia is available at the Australian Government Department of Education Employment and Workplace Relations website (http://www.deewr.gov.au/Employment/JSA).

Disability Employment Services (DES)
DES: The Australian Government's national employment services system catering specifically to job seekers with disability. It is divided into two programs: 
•	Disability Management Service, for job seekers with disability, injury or health condition that are not expected to need long-term support in the workplace
•	Employment Support Service, for job seekers with permanent disability and an assessed need for more long-term workplace support.

Employment assistance (DES): The initial period of DES assistance designed to assess the impact of the job seeker's disability, injury or health condition on the job seeker's capacity to find and maintain employment. Providers then focus on assisting the job seeker find sustainable employment by addressing vocational and non-vocational barriers and building the job seeker's capacity to work.
Ongoing support (DES): A phase of assistance through DES in which job seekers continue to receive assistance from their provider after being placed in a job until a 26-week outcome is achieved. There are three types of Ongoing Support: 
•	Flexible Ongoing Support job seekers in Disability Management Service or Employment Support Service who require irregular or less predictable access to support to maintain employment
•	Moderate and High Ongoing Support are only available to Support Service job seekers and is determined by the job seeker's individual need and relative disadvantage.

Information on Disability Employment Services is available at the Australian Government Department of Education Employment and Workplace Relations website (http://www.deewr.gov.au/Employment/Programs/DES).

Reformed Indigenous Employment Program (IEP)
IEP: An Australian Government program administered by DEEWR which provides a range of tools to achieve employment and economic development for Indigenous Australians. A wide range of activities are included within Indigenous Employment Program tailored towards job seekers, employers or communities. The Reformed Indigenous Employment Program commenced on 1 July 2009 though some activities commenced before 1 July 2009 is still in operation.
IEP - Employment related activities: These activities have a strong job or employment focus, including cadetships, traineeships, apprenticeships and job placements.
IEP –Non employment related activities: These activities although part of employment assistance, do not necessarily have a strong job focus and often include training and development courses.

Information on Indigenous Employment Program is available at the Australian Government Department of Education Employment and Workplace Relations website (http://www.deewr.gov.au/Indigenous/Employment/Programs/IEP).

Survey & technical information
Data sources 
The two main data sources used to determine the outcomes achieved by job seekers during and after a period of labour market assistance are:
•	The Post-Program Monitoring (PPM) survey; and 
•	The Department’s administrative database held within the Employment Services System (ESS) accessed via the Consolidated Data Stores (CDS).
The PPM survey has been undertaken by the Department on an ongoing basis since 1987 and is used to determine the labour market and education status of program job seekers around three months after they become in-scope for having their outcomes measured. The ESS records details of commencements, job placements and paid outcomes from labour market assistance.
Survey Instruments
The PPM survey applies a mixed methodology approach to the collection of survey responses. An initial mail-based survey is sent to job seekers around eight weeks after they become in-scope (the trigger rules are set out below). If the job seeker does not respond to the initial mail-based survey within three weeks they will be sent a reminder mail-based survey. If after three weeks following they still have not responded then a telephone follow-up contact is attempted (over a two week period). Through this mixed communication medium, multiple attempts are made to collect a response from each surveyed job seeker. 
Programs surveyed
The Labour Market Assistance Outcomes publication covers participation in Job Services, Australia, Indigenous Employment Program and Disability Employment Services. A number of questionnaires tailored to the job seekers’ employment assistance are used. The various questionnaires are listed below
Table 1:  Post-Program Monitoring Surveys
Job Services Australia	
Stream 1 (Limited)	Activity –Training in Job Search Techniques	
Stream 1 	Activity – Voluntary Work – Work Experience	
Stream 2 	Activity – Green Corps	
Stream 3 	Activity – Drought Force	
Stream 4 	Activity – Training 	
Job Placements	Activity – New Enterprise Incentive Scheme	
Activity – Work for the Dole	Activity – Other	
Reformed Indigenous Employment Program	
Cadetships	General	
Apprenticeships/Traineeships	Wage Subsidy & Job placement	
Pre-reformed IEP surveys -  Wage Assistance	Pre-reformed IEP surveys - Structured Training and Employment Projects	
Disability Employment Services	
Disability Employment Services – Employment Assistance	Disability Employment Services – Ongoing Support	

Surveying Points
Job Services Australia
The PPM survey is primarily a post-exit survey, and an exit from a period of employment services will trigger a survey. Given the nature and design of Job Services Australia, however, additional survey trigger points are included to ensure accurate outcomes.
Depending on which Stream of assistance a job seeker is in, there are a series of set PPM survey points for those who remain in assistance. These scenarios are based on the assumption that the job seeker does not get assessed as being eligible for a higher level of Stream Services (and will trigger an exit from that prior Stream of assistance).
A job seeker who remains in Stream 1, 2 or 3, and does not exit Job Services Australia, will be in-scope for a PPM survey at the following points:
•	Following the completion of their Intensive Activity placement (at around four-and-a-half months) with the initial survey to be sent out at around the six-and-a-half mark.
•	Following the completion of their Initial Service Period (at around the 12 month point) with the initial survey to be sent out at around the 14 month mark.
•	Following the completion of their Work Experience Activity within their first Work Experience Phase (at around the 18 month point) with the initial survey to be sent out at around the 20 month point.
•	Following completion of their first Work Experience Phase (at around the 24 month point) with the initial survey to be sent out at around the 26 mark.
•	Following the completion of their Work Experience Activity within their second Work Experience Phase (at around the 30 month point) with the initial survey to be sent out at around the 32 month point.
•	Following completion of their second Work Experience Phase (at around the 36 month point) with the initial survey to be sent out at around the 38 month mark.
A job seeker who remains in Stream 4, and does not exit Job Services Australia, will be in-scope for a PPM survey at the following points:
•	Following the completion of their Initial Service Period (at around the 12 (or 18 if their Initial Service Period was extended) month point) with the initial survey to be sent out at around the 14 (20) month mark.
•	The following surveying points are under the assumption that the job seekers Initial Service Period was not extended by six months. If it was, then add six months to each time point.
•	Following the completion of their Work Experience Activity within their first Work Experience Phase (at around the 18 month point) with the initial survey to be sent out at around the 20 month point.
•	Following completion of their first Work Experience Phase (at around the 24 month point) with the initial survey to be sent out at around the 26 month mark.
•	Following the completion of their Work Experience Activity within their second Work Experience Phase (at around the 30 month point) with the initial survey to be sent out at around the 32 month point.
•	Following completion of their second Work Experience Phase (at around the 36 month point) with the initial survey to be sent out at around the 38 month mark.
A job seeker who is recorded within the Department’s administrative data system as being placed into a job will also be in-scope for a PPM survey. Further, a job seeker who has been recorded as having left an activity based placement (e.g Work for the Dole, Green Corps) will also be in-scope for a PPM survey in relation to that activity, irrespective of whether that activity was part of a job seeker’s Stream 1 Intensive Activity that occurred during the Initial Service Period, Work Experience activity or undertaken at a different point in assistance. 

Reformed Indigenous Employment Program
A job seeker will be in-scope for Reformed Indigenous Employment Program (Cadetships) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (Cadetships) where they will receive a survey three and 12 months after exiting and
•	Reach 12 months in Reformed Indigenous Employment Program (Cadetships) without exiting
•	Reach 24 months in Reformed Indigenous Employment Program (Cadetships) without exiting.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (Apprenticeships/Traineeships) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (Apprenticeships/Traineeships) and
•	Reach 12 months in Reformed Indigenous Employment Program (Apprenticeships/Traineeships) without exiting.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (Wage Subsidy or Job Placement) PPM survey if they:
•	Exiting a period of Reformed Indigenous Employment Program (Wage Subsidy). If a job seeker has reached a point where they have reached 26 weeks after their commencement date then that date will be used as a proxy exit date if there is no exit date populated.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (General) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (General).

Disability Employment Services
A job seeker will be recorded as being in-scope for Disability Employment Services (DES) (Employment Assistance) PPM survey if they:
•	Exit from DES (without progressing to Ongoing Support), including 26 week outcome and exit as a fully independent worker
•	Reach 26 week outcome and continue to receive Ongoing Support
•	Reach 12 months in DES assistance and not receiving ongoing support (unless the jobseeker has exited DES at  the same time)
A job seeker will be recorded as being in-scope for Disability Employment Services (DES) (Ongoing Support) PPM survey if they:
•	Exit from DES (and were in participating in the Ongoing Support phase)
•	Reach 12 months in Ongoing Support (unless the jobseeker has exited DES at the same time)
For both 12 months triggers, if a job seeker transitioned from DEN or VRS into DES and had spent less than six months in DEN or VRS before transitioning, then the time in DEN and VRS is counted towards the 12 month clock, otherwise it is only the time spent in DES that is counted towards the determination of the 12 month survey trigger. 

Sampling & population
Job Services Australia
The PPM survey applies a stratified sampling approach to determining which job seekers in scope are surveyed. For Stream Services, Job Placements, Work for the Dole, Training in Job Search Techniques and non-Productivity Places Program training placements) the following sampling approach is used:
•	10% Full-rate NewStart Allowance or Youth Allowance (other) and non-Allowance Youth
•	10% not on income support or Part-rate NewStart Allowance or Youth Allowance (other)
•	50% on Disability Support Pension
•	25% on Parenting Payment
•	50% on other income support types. 
For all other Work Experience activities a census approach is used. 
The results presented in this report for Streams 1 to 4 are a combination of the outcomes of job seekers who, in the reporting period, exited from assistance or a phase of assistance and those job seekers who received assistance in the reporting period but had not exited by the end of it.  Given that job seekers can remain in assistance for different periods of time, this approach ensures that results are representative of all job seekers who received assistance, and not just those who exited or participated for a certain time without exiting.
As an example, for the reporting of the Stream 2 outcomes in the December 2010 report, the outcomes of the following three groups of job seekers are used:
•	those who exited assistance between 1 October 2009 and 30 September 2010
•	those who reached 12 months of participation in the Initial Service Period or Work Experience Phase 1 between 1 October 2009 and 30 September 2010 (noting that in practice 12 months participation in either of these phases would not have been possible until July 2010)
•	those who received assistance at some point between 1 October 2009 and 30 September 2010 but had not exited by 30 September 2010
Results for activity based placements such as Work for the Dole and Green Corps, and shorter term placements such as Stream 1 (Limited) are based on the outcomes of job seekers who exited in the reporting period.  This approach suits the nature of these types of assistance as they have discrete start and end points.
Results for Job Placement are based on the outcomes of job seekers who were placed in jobs in the reporting period.
Reformed Indigenous Employment Program
For each of the different elements of the Reformed Indigenous Employment Program (as outlined previously), the population is split into the same strata as are used for Job Services Australia, but a census is undertaken. 
The results presented in this report for the Reformed Indigenous Employment Program are based on the outcomes of job seekers who exited from the various elements of the program in the reporting period. 
Disability Employment Services
For both the Employment Assistance and Ongoing Support components of the Disability Employment Services, the population is split into the same strata as are used for Job Services Australia, with a one-in-three sample selection. 
The results presented in this report for Disability Employment Services are a combination of the outcomes of job seekers who, in the reporting period, exited from assistance or a phase of assistance and those job seekers who reached 12 months participation in the program. 
Comparing results
Users should not attempt to directly compare the results reported for Job Services Australia assistance with Job Network and other complementary programs under the previous employment services contract. Different eligibility, access and labour market conditions are all factors that make comparisons problematic.