Labour Market 
Assistance Outcomes

June 2011

Contents

1. Labour Market Assistance Outcomes - Overview	3
Table 1.1 – Labour Market Outcomes  - June 2011 and March 2011	6
Table 1.2 – Employment Outcomes - June 2011 and March 2011	7
Table 1.3 – Education Outcomes - June 2011 and March 2011	8
2. Job Services Australia (JSA)	9
Table 2.1 – JSA Streams 1 to 4 Outcomes - June 2011	9
Table 2.2 – JSA Stream 1 Outcomes - June 2011	10
Table 2.3 – JSA Stream 2 Outcomes - June 2011	11
Table 2.4 - JSA Stream 3 Outcomes - June 2011	12
Table 2.5 - JSA Stream 4 Outcomes - June 2011	13
Table 2.6 - JSA Job Placements Outcomes - June 2011	14
Table 2.7 - JSA Activities - June 2011	15
Table 2.8 – JSA Work for the Dole Outcomes - June 2011	16
Table 2.9 - JSA Training in Job Search Techniques Outcomes - June 2011	17
Table 2.10 - JSA Employment & Positive Outcomes by Region - June 2011	18
3. Disability Employment Services (DES)	19
Table 3.1 - DES Employment Assistance/Post Placement Support Outcomes - June 2011	19
Table 3.2 - DES Employment Assistance/Post Placement Support delivered through Disability Management Service - 
Outcomes - June 2011	20
Table 3.3 - DES Employment Assistance/Post Placement Support delivered through Employment Support Service - 
Outcomes - June 2011	21
Table 3.4 - DES Ongoing Support Outcomes - June 2011	22
4. Indigenous Employment Program (IEP)	23
Table 4.1 - IEP Employment Related Activities Outcomes - June 2011	23
Table 4.2 - IEP Non-Employment Related Activities Outcomes - June 2011	24
5. Job seekers' Satisfaction	25
Table 5.1 Job Seekers' Satisfaction with Assistance June 2011 and March 2011	25
6. Further Information	26
Outcome Measures and Definitions	26
Survey and Technical Information	28
Sampling, In Scope Populations and Results	31
Program Descriptions	33

For more information on Labour Market Assistance Outcomes please email ppmsurvey@deewr.gov.au
ISBN: 978-0-642-33280-6	
1. Labour Market Assistance Outcomes - Overview
This publication presents the employment and educational outcomes of job seekers in Job Services Australia (JSA), Disability Employment Services (DES) and Indigenous Employment Program (IEP) for the year ending June 2011.
The key information on employment and education outcomes is based on a Post Program Monitoring Survey conducted around three months after a job seeker has been assisted in employment services. 
The outcomes refer to the labour market and education status of job seekers at the time of the survey. 
•	An employment outcome is achieved when, a job seeker indicates they are employed.
•	An education outcome is achieved when, a job seeker indicates they are studying or training.
•	A positive outcome is achieved when, a job seeker indicates they are working and/or studying/training.
Key Observations - June 2011
The employment and education outcome rates for JSA Streams 1-4 for the 12 month period ending June 2011 are comparable to the previous 12 months ending March 2011. 
•	Overall, employment outcomes were achieved by 47.6% of job seekers assisted in JSA Streams 1-4 in the year ending June 2011, compared to 48.1% in the year ending March 2011.
•	Overall, education outcomes were achieved by 19% of job seekers assisted in JSA Streams 1-4 in the year ending June 2011 compared to 18.7% in the year ending March 2011.
The outcomes for Stream 4 job seekers have continued to improve with:
•	employment outcomes at 25.4% in the year ending June 2011 compared to 25.2% in the year ending March 2011; and
•	education outcomes increasing to 16.1% in in the year ending June 2011 compared to 15.1% in the year ending March 2011.
The results for the year ending June 2011 also show that:
•	52.1% of job seekers were either working or studying/training, or both, following  an activity undertaken as part of their Work Experience Phase;
•	60.1% of job seekers who were employed following participation in DES employment assistance/post placement support were working in casual, seasonal or temporary employment; and
•	28.5% of job seekers who were employed following participation in IEP employment related activities were combining work with studying.	

Key Results - June 2011
Employment Assistance	Employment Outcomes 
(%)	Education Outcomes 
(%)	Positive Outcomes 
(%)	
JSA Stream 1-4	47.6	19.0	59.7	
JSA Stream 1 (Limited)	47.5	20.6	61.1	
JSA Stream 1	58.1	19.6	68.5	
JSA Stream 2	53.9	18.8	65.1	
JSA Stream 3	34.8	20.0	50.6	
JSA Stream 4	25.4	16.1	37.3	
DES - Employment Assistance/Post Placement Support	30.5	11.7	38.8	
DES - Ongoing Support	75.2	10.2	77.9	
IEP - Employment Related Activities	71.4	25.2	76.2	
IEP - Non-Employment Related Activities	49.7	32.4	63.3	

 
Table 1.1 – Labour Market Outcomes  - June 2011 and March 2011
	Employed
(%)	Unemployed
(%)	Not in the Labour Force
(%)	Positive Outcome
(%)	Education & training
(%)	In scope population1
(no.)	
June 20112	
Streams 1 to 4 (JSA)	47.6	35.9	16.5	59.7	19.0	1 473 437	
Stream 1 (JSA)	58.1	32.9	9.0	68.5	19.6	502 261	
Stream 2 (JSA)	53.9	33.6	12.5	65.1	18.8	461 589	
Stream 3 (JSA)	34.8	42.3	22.9	50.6	20.0	337 655	
Stream 4 (JSA)	25.4	38.0	36.6	37.3	16.1	171 932	
Stream 1 (Limited) (JSA)	47.5	42.1	10.5	61.1	20.6	89 663	
Employment Assistance/
Post Placement Support  (DES)	30.5	33.8	35.7	38.8	11.7	90 443	
Ongoing Support  (DES)	75.2	15.5	9.4	77.9	10.2	19 099	
New Enterprise Incentive Scheme (NEIS)	83.9	11.5	4.7	86.4	11.3	4 454	
Employment Related Activities (IEP)	71.4	23.3	5.3	76.2	25.2	8726	
Non-Employment Related Activities (IEP)	49.7	41.2	9.1	63.3	32.4	8273	
March 20113	
Streams 1 to 4 (JSA)	48.1	35.3	16.5	60.0	18.7	1 441 680	
Stream 1 (JSA)	57.8	32.8	9.4	68.4	19.5	508 860	
Stream 2 (JSA)	54.9	32.9	12.1	65.7	18.3	457 757	
Stream 3 (JSA)	34.0	42.0	24.0	49.6	19.8	326 372	
Stream 4 (JSA)	25.2	36.8	38.0	36.5	15.1	148 691	
Stream 1 (Limited) (JSA)	46.9	42.8	10.7	61.0	21.3	108 013	
Employment Assistance/
Post Placement Support  (DES)	24.9	31.9	43.2	32.6	10.1	54 155	
Ongoing Support  (DES)	66.8	20.1	13.1	70.4	9.9	11 906	
New Enterprise Incentive Scheme (NEIS)	83.9	12.0	4.2	86.5	11.1	2 945	
Employment Related Activities (IEP)	70.2	24.4	5.3	74.6	26.0	6 359	
Non-Employment Related Activities (IEP)	48.2	43.3	8.6	60.3	27.0	7 370	

1. The 'In-scope population' varies across programs and services.  For further details regarding the in-scope populations shown in this report, see the 'Sampling, In Scope Populations and Results' section on page 31.
2. These refer to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes 
   measured around 3 months later.
3.These refer to outcomes for job seekers who participated in employment assistance in the 12 months to December 2010 (10 months for DES), 
  with outcomes measured around 3 months later.

Table 1.2 – Employment Outcomes - June 2011 and March 2011

	Permanent employees
(%)	Casual, Temporary or Seasonal employees
(%)	Self Employed
(%)	Employed, seeking more work
(%)	Full-time employed, seeking more work
(%)	Part-time employed, seeking more work
(%)	Employed & studying
(%)	In scope population
(no.)	
June 20111	
Streams 1 to 4 (JSA)	37.5	53.6	9.0	44.5	8.5	35.5	14.6	701 844	
Stream 1 (JSA)	38.7	52.3	9.0	44.8	9.1	35.1	15.7	291 714	
Stream 2 (JSA)	39.9	51.4	8.7	43.9	8.6	34.6	14.1	248 839	
Stream 3 (JSA)	30.1	61.0	8.9	46.7	6.7	39.3	12.3	117 636	
Stream 4 (JSA)	35.5	54.4	10.0	40.5	9.0	33.1	16.4	43 654	
Stream 1 (Limited) (JSA)	35.0	58.5	6.5	51.7	11.7	39.8	14.7	42 548	
Employment Assistance/
Post Placement Support  (DES)	31.8	60.1	8.1	39.2	3.6	35.0	10.1	27 518	
Ongoing Support  (DES)	50.7	45.7	3.7	33.8	2.7	31.0	9.8	14 348	
Employment Related Activities (IEP)	n.p	n.p	n.p	30.2	17.3	12.9	28.5	6 232	
Non-Employment Related Activities (IEP)	n.p	n.p	n.p	36.5	10.2	26.3	37.9	4 111	
March 20112	
Streams 1 to 4 (JSA)	38.0	53.1	9.0	44.0	8.7	34.8	14.2	693 933	
Stream 1 (JSA)	38.8	52.3	9.0	44.4	9.5	34.4	15.2	293 953	
Stream 2 (JSA)	40.8	50.6	8.6	42.9	8.6	33.7	13.7	251 466	
Stream 3 (JSA)	30.1	60.8	9.1	46.2	6.7	38.7	12.2	110 992	
Stream 4 (JSA)	35.7	53.3	11.0	41.4	9.4	33.2	15.2	37 522	
Stream 1 (Limited) (JSA)	34.9	59.1	6.0	52.0	12.8	39.1	15.4	50 693	
Employment Assistance/
Post Placement Support  (DES)	30.3	60.8	8.8	39.0	3.6	34.5	8.4	13 473	
Ongoing Support  (DES)	44.2	51.1	4.7	35.4	3.1	32.2	9.2	7 956	
Employment Related Activities (IEP)	n.p	n.p	n.p	30.4	16.8	13.6	30.8	4 465	
Non-Employment Related Activities (IEP)	n.p	n.p	n.p	39.0	13.3	25.6	30.9	3 549	

Not published (n.p) indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

1. These refer to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes
    measured around 3 months later.
2. These refer to outcomes for job seekers who participated in employment assistance in the 12 months to December 2010 
   (10 months for DES) with outcomes measured around 3 months later.

Table 1.3 – Education Outcomes - June 2011 and March 2011

	Studying full time
(%)	Studying part time
(%)	Studying at Year 10, 11 or 12 level
(%)	Studying at certificate level
(%)	Studying at diploma level or higher
(%)	Studying at 'other' or unspecified level
(%)	In scope population
(no.)	
June 20111	
Streams 1 to 4 (JSA)	53.7	46.3	6.4	54.9	24.0	14.7	280 004	
Stream 1 (JSA)	54.5	45.5	3.5	49.1	34.6	12.9	98 212	
Stream 2 (JSA)	53.1	46.9	6.7	57.5	23.2	12.6	86 615	
Stream 3 (JSA)	53.4	46.6	8.0	60.0	13.1	18.9	67 549	
Stream 4 (JSA)	53.4	46.6	11.5	55.3	15.6	17.6	27 628	
Stream 1 (Limited) (JSA)	50.6	49.4	3.0	58.4	23.5	15.1	18 433	
Employment Assistance/
Post Placement Support  (DES)	41.5	58.5	10.4	54.5	21.7	13.4	10 599	
Ongoing Support  (DES)	29.0	71.0	9.0	63.9	15.5	11.6	1 956	
Employment Related Activities (IEP)	46.0	54.0	11.2	78.2	10.7	0.0	2 198	
Non-Employment Related Activities (IEP)	45.2	54.8	29.2	65.3	5.5	0.0	2 681	
March 20112	
Streams 1 to 4 (JSA)	54.1	45.9	6.6	53.6	24.1	15.7	270 068	
Stream 1 (JSA)	55.3	44.7	4.0	47.9	34.4	13.7	99 082	
Stream 2 (JSA)	52.7	47.3	6.8	56.3	23.1	13.8	83 949	
Stream 3 (JSA)	53.1	46.9	7.9	58.0	13.4	20.7	64 511	
Stream 4 (JSA)	56.3	43.7	12.9	55.8	13.5	17.8	22 526	
Stream 1 (Limited) (JSA)	51.2	48.8	3.4	57.8	23.2	15.6	23 012	
Employment Assistance/
Post Placement Support  (DES)	44.4	55.6	10.3	55.1	23.8	10.8	5 482	
Ongoing Support  (DES)	35.5	64.5	10.1	65.9	18.7	5.3	1 174	
Employment Related Activities (IEP)	42.5	57.5	9.2	82.9	7.3	0.6	1 655	
Non-Employment Related Activities (IEP)	41.6	58.4	20.2	70.5	9.3	0.0	1 988	
Not published (n.p) indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

1 These refer to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with education outcomes measured around 3 months later.
2 These refer to outcomes for job seekers who participated in employment assistance in the 12 months to December 2010 
   (10 months for DES) with education outcomes measured around 3 months later.

2. Job Services Australia (JSA)
Table 2.1 – JSA Streams 1 to 4 Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	20.8	26.6	47.3	37.3	15.3	37.1	69.6	266 632	
21 to 24	24.8	27.9	52.7	34.1	13.2	25.2	67.2	200 323	
25 to 34	23.4	26.1	49.5	35.7	14.8	20.7	62.2	325 821	
35 to 49	17.9	30.7	48.6	36.3	15.1	17.8	60.5	442 108	
50 or more	13.0	28.9	41.9	35.4	22.7	11.3	49.8	238 553	
Duration of Unemployment (Months)	
0 to less than 6	25.7	29.9	55.7	31.6	12.7	20.4	67.3	853 032	
6 to less than 12	14.4	27.4	41.9	40.2	18.0	19.3	55.3	137 464	
12 to less than 24	10.9	28.6	39.5	40.3	20.2	19.0	53.5	213 668	
24 to less than 36	6.6	30.2	36.8	39.9	23.3	20.8	51.6	94 997	
36 or more	6.0	24.4	30.3	45.0	24.7	11.6	39.3	174 264	
Educational Attainment	
Less than Year 10	9.4	19.7	29.1	41.5	29.3	19.3	45.3	202 674	
Year  10  or  11	14.6	28.8	43.5	38.8	17.8	15.1	54.0	459 629	
Year 12	19.8	31.4	51.2	34.6	14.3	24.8	65.9	275 076	
University	26.9	32.5	59.4	30.0	10.6	21.4	70.5	211 859	
Vocational 	22.7	31.2	54.0	33.5	12.5	16.2	63.0	319 783	
Gender	
Males	23.3	23.3	46.6	40.1	13.3	15.1	56.3	817 282	
Females	13.8	35.1	48.8	31.2	19.9	23.1	63.4	656 155	
Equity Groups	
Disability	9.6	23.8	33.4	37.7	28.9	14.2	43.8	218 151	
Indigenous	15.0	18.2	33.2	49.5	17.3	16.6	44.1	153 581	
CALD	16.8	24.0	40.8	38.6	20.6	25.9	60.6	253 248	
Low English Proficiency	8.6	18.2	26.8	39.7	33.5	35.7	58.5	76 768	
CALD  & Low English Proficiency 	8.7	18.8	27.6	39.6	32.9	36.5	60.0	66 326	
Sole Parents	8.0	41.2	49.2	32.1	18.7	23.2	63.9	121 915	
Income Support Type	
Newstart Allowance	18.1	27.8	45.9	37.3	16.8	15.8	56.2	937 701	
Youth Allowance (other)	18.8	24.8	43.7	39.8	16.5	36.4	67.1	195 889	
Disability Support Pension	3.6	18.3	21.9	34.2	43.8	13.9	32.0	11 549	
Parenting Payment Single	7.9	41.4	49.3	32.1	18.6	23.3	64.2	118 652	
Parenting Payment Partnered	8.3	30.1	38.4	36.2	25.4	29.3	61.5	23 523	
TOTAL	18.6	29.0	47.6	35.9	16.5	19.0	59.7	1 473 437	
This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.2 – JSA Stream 1 Outcomes - June 2011
	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	24.2	33.8	57.9	31.6	10.5	37.1	77.5	89 560	
21 to 24	32.6	29.3	61.9	29.5	  8.6	23.9	73.9	93 352	
25 to 34	31.2	27.2	58.4	32.7	  8.9	20.4	68.9	125 628	
35 to 49	26.4	31.8	58.2	33.9	  8.0	16.0	66.9	138 679	
50 or more	21.6	32.3	53.9	34.8	11.3	11.0	60.4	55 042	
Duration of Unemployment (Months)	
0 to less than 6	29.2	30.2	59.4	31.6	  9.0	20.0	69.9	434 470	
6 to less than 12	15.6	32.9	48.5	42.5	  9.0	17.4	59.3	39 189	
12 to less than 24	15.1	34.1	49.2	39.1	11.8	20.8	61.4	22 837	
24 to less than 36	  9.8	35.0	44.8	37.4	17.7	12.3	52.7	3 167	
36 or more	15.6	34.3	49.9	35.3	14.8	16.9	58.4	2 598	
Educational Attainment	
Less than Year 10	17.3	26.5	43.9	40.4	15.8	14.3	54.8	23 926	
Year  10  or  11	22.0	30.3	52.3	37.7	10.0	13.8	61.0	113 195	
Year 12	24.2	33.2	57.4	32.7	9.9	25.9	71.1	126 078	
University	32.2	32.7	64.9	28.6	6.6	22.3	75.4	108 642	
Vocational 	30.8	29.2	60.0	31.5	8.6	17.1	68.4	129 879	
Gender	
Males	31.2	24.1	55.3	37.5	7.2	17.0	64.9	295 271	
Females	22.1	39.7	61.9	26.8	11.3	22.7	73.4	206 990	
Equity Groups	
Disability	17.9	31.1	49.0	36.7	14.4	16.8	58.1	19 788	
Indigenous	27.3	16.9	44.1	47.2	 8.6	20.8	56.9	9 819	
CALD	23.8	25.8	49.6	38.1	12.3	23.9	65.9	86 077	
Low English Proficiency	13.7	22.4	36.1	39.7	24.1	34.0	64.7	11 277	
CALD  & Low English Proficiency 	13.8	22.8	36.5	39.7	23.7	34.8	65.8	10 677	
Sole Parents	13.3	52.8	66.1	24.0	10.0	22.5	75.9	14 595	
Income Support Type	
Newstart Allowance	26.9	29.8	56.8	34.5	8.7	16.5	65.8	341 707	
Youth Allowance (other)	22.0	32.4	54.4	33.8	11.8	37.3	75.7	53 090	
Disability Support Pension	  2.9	13.2	16.1	47.2	36.7	10.2	21.6	361	
Parenting Payment Single	12.6	53.7	66.3	23.6	10.0	22.3	76.1	13 980	
Parenting Payment Partnered	15.6	36.3	51.9	28.0	20.1	22.2	66.6	3 833	
TOTAL	26.9	31.2	58.1	32.9	9.0	19.6	68.5	502 261	
This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.3 – JSA Stream 2 Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	22.2	27.0	49.2	36.9	13.9	37.7	71.5	110 363	
21 to 24	23.2	32.2	55.4	32.3	12.3	28.3	72.0	52 330	
25 to 34	26.4	29.4	55.8	32.4	11.7	20.3	67.4	87 420	
35 to 49	21.8	36.6	58.5	32.1	9.4	16.5	68.3	130 454	
50 or more	16.3	33.8	50.1	33.0	16.8	10.4	56.5	81 022	
Duration of Unemployment (Months)	
0 to less than 6	26.1	31.2	57.2	30.1	12.7	19.7	68.1	295 942	
6 to less than 12	16.5	31.2	47.7	39.4	12.9	17.2	60.0	45 187	
12 to less than 24	12.8	35.5	48.3	40.1	11.6	17.5	59.8	95 080	
24 to less than 36	7.2	37.4	44.7	37.9	17.4	28.8	66.7	18 944	
36 or more	8.9	37.3	46.2	39.1	14.7	15.4	57.3	6 425	
Educational Attainment	
Less than Year 10	13.4	26.9	40.3	39.7	20.0	18.4	54.0	46 878	
Year  10  or  11	16.8	33.0	49.8	36.9	13.3	16.5	60.9	157 134	
Year 12	21.9	33.8	55.6	32.3	12.1	23.1	69.0	84 849	
University	27.5	34.0	61.5	29.0	9.5	20.9	72.0	65 154	
Vocational 	23.5	35.9	59.5	30.4	10.1	16.4	68.1	106 281	
Gender	
Males	26.5	27.0	53.6	36.8	9.6	14.4	62.6	260 149	
Females	14.9	39.6	54.4	30.0	15.6	23.4	68.0	201 440	
Equity Groups	
Disability	15.2	30.4	45.6	37.6	16.8	13.9	54.8	46 198	
Indigenous	21.7	25.8	47.5	41.1	11.4	23.2	58.7	30 624	
CALD	19.9	26.6	46.5	37.6	15.9	24.3	64.0	79 718	
Low English Proficiency	12.7	23.7	36.4	37.5	26.2	33.6	64.9	19 997	
CALD  & Low English Proficiency 	12.3	23.9	36.2	37.3	26.5	33.9	65.3	18 725	
Sole Parents	11.1	50.7	61.8	26.5	11.6	21.6	73.3	36 374	
Income Support Type	
Newstart Allowance	19.6	32.8	52.4	35.0	12.6	15.2	61.7	259 462	
Youth Allowance (other)	20.8	26.2	47.1	38.9	14.0	37.0	70.1	87 608	
Disability Support Pension	4.3	19.9	24.2	34.8	41.0	12.3	34.4	1 338	
Parenting Payment Single	11.0	51.0	62.0	26.6	11.4	21.6	73.4	35 528	
Parenting Payment Partnered	8.1	41.1	49.2	33.9	16.9	26.1	67.6	7 260	
TOTAL	20.9	33.0	53.9	33.6	12.5	18.8	65.1	461 589	
This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured  around 3 months later.

Table 2.4 - JSA Stream 3 Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	13.7	16.9	30.6	47.4	22.0	36.8	57.8	36 062	
21 to 24	10.8	22.9	33.8	46.2	20.0	24.3	51.6	35 297	
25 to 34	10.8	26.4	37.2	44.5	18.3	23.6	54.7	71 144	
35 to 49	8.8	30.0	38.8	42.9	18.3	23.6	57.4	113 219	
50 or more	6.1	25.3	31.5	38.7	29.9	13.0	42.0	81 933	
Duration of Unemployment (Months)	
0 to less than 6	11.8	26.8	38.6	36.0	25.5	25.3	58.0	76 310	
6 to less than 12	9.7	23.7	33.5	40.9	25.7	24.4	52.4	28 976	
12 to less than 24	7.7	24.0	31.8	43.6	24.6	21.4	50.1	60 117	
24 to less than 36	6.3	32.4	38.7	42.5	18.8	19.6	52.3	51 911	
36 or more	6.8	28.2	34.9	45.2	19.9	12.1	44.3	120 340	
Educational Attainment	
Less than Year 10	6.3	19.6	25.9	45.3	28.7	23.4	46.6	84 137	
Year  10  or  11	8.3	28.6	36.8	41.7	21.5	15.0	48.1	124 034	
Year 12	8.1	26.4	34.4	43.0	22.6	26.1	54.4	45 171	
University	11.1	32.4	43.5	38.0	18.5	20.7	57.4	27 666	
Vocational 	9.2	32.0	41.2	39.2	19.6	16.9	53.0	55 644	
Gender	
Males	11.5	21.0	32.5	48.5	19.0	14.6	44.0	158 329	
Females	5.9	31.0	36.8	37.5	25.7	24.2	55.7	179 326	
Equity Groups	
Disability	6.7	26.0	32.7	42.0	25.2	14.7	44.4	81 759	
Indigenous	12.5	19.5	32.0	52.7	15.3	14.7	42.5	84 802	
CALD	7.6	22.2	29.8	42.2	28.0	32.3	57.7	66 167	
Low English Proficiency	5.7	17.5	23.1	44.9	32.0	40.2	59.5	35 477	
CALD  & Low English Proficiency 	5.6	17.8	23.4	44.7	31.9	41.7	60.9	29 115	
Sole Parents	5.6	37.2	42.8	37.5	19.6	25.8	61.4	57 535	
Income Support Type	
Newstart Allowance	7.8	24.8	32.6	43.9	23.5	16.9	46.4	216 435	
Youth Allowance (other)	12.9	16.3	29.2	49.4	21.4	37.4	58.1	29 663	
Disability Support Pension	4.2	21.4	25.7	38.9	35.2	16.1	37.5	6 164	
Parenting Payment Single	5.6	37.4	43.0	37.5	19.4	25.9	61.7	56 235	
Parenting Payment Partnered	6.6	23.0	29.6	41.6	28.8	34.8	60.0	10 901	
TOTAL	8.2	26.6	34.8	42.3	22.9	20.0	50.6	337 655	
This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.5 - JSA Stream 4 Outcomes - June 2011
	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	14.1	15.3	29.4	43.8	26.8	34.7	53.0	30 647	
21 to 24	16.3	19.2	35.5	39.1	25.4	24.4	51.0	19 344	
25 to 34	15.3	15.5	30.8	36.4	32.9	17.6	43.6	41 629	
35 to 49	6.6	16.8	23.5	38.4	38.1	13.6	34.2	59 756	
50 or more	3.8	15.2	19.0	33.2	47.8	8.7	26.1	20 556	
Duration of Unemployment (Months)	
0 to less than 6	14.0	24.5	38.5	35.3	26.2	20.7	52.2	46 310	
6 to less than 12	14.2	16.0	30.2	36.9	32.9	20.1	43.4	24 112	
12 to less than 24	8.5	14.4	22.9	36.2	40.9	17.5	37.6	35 634	
24 to less than 36	6.5	17.3	23.8	35.7	40.5	17.7	36.2	20 975	
36 or more	2.9	11.8	14.7	45.9	39.4	9.4	22.5	44 901	
Educational Attainment	
Less than Year 10	7.1	9.3	16.4	37.3	46.4	15.5	29.9	47 733	
Year  10  or  11	8.8	16.7	25.5	39.5	34.9	14.2	36.1	65 266	
Year 12	8.4	21.7	30.1	36.6	33.2	23.0	44.3	18 978	
University	9.5	21.9	31.4	30.0	38.6	16.3	44.8	10 397	
Vocational 	9.5	21.1	30.7	43.8	25.5	10.2	38.9	27 979	
Gender 	
Males	10.9	15.0	25.9	43.1	31.0	12.4	34.7	103 533	
Females	6.1	18.2	24.3	31.8	43.9	20.3	40.0	68 399	
Equity Groups	
Disability	6.9	15.0	21.8	33.0	45.2	13.1	31.9	70 406	
Indigenous	11.2	6.4	17.6	49.6	32.9	13.6	28.7	28 336	
CALD	5.4	12.8	18.2	33.0	48.8	20.8	36.0	21 286	
Low English Proficiency	4.6	5.3	10.0	25.9	64.2	25.6	35.4	10 017	
CALD  & Low English Proficiency 	4.8	5.5	10.3	25.4	64.3	25.6	35.8	7 809	
Sole Parents	4.2	19.4	23.6	32.7	43.7	17.6	36.4	13 411	
Income Support Type 	
Newstart Allowance	8.2	16.4	24.7	38.7	36.6	12.9	34.5	120 097	
Youth Allowance (other)	12.2	14.3	26.5	44.3	29.2	30.9	49.4	25 528	
Disability Support Pension	2.3	13.1	15.5	24.7	59.9	11.0	22.9	3 686	
Parenting Payment Single	3.9	19.2	23.1	32.7	44.2	17.7	36.2	12 909	
Parenting Payment Partnered	2.5	13.5	16.0	28.8	55.1	23.7	31.0	1 529	
TOTAL	8.6	16.8	25.4	38.0	36.6	16.1	37.3	171 932	
This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.6 - JSA Job Placements Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population2
(no.)	
Age Group (Years)	
15 to 20	31.1	37.1	68.2	27.0	4.8	26.2	77.9	77 897	
21 to 24	31.5	38.6	70.0	26.5	3.5	19.5	76.3	69 894	
25 to 34	33.9	35.0	68.9	27.8	3.2	15.9	74.7	115 008	
35 to 49	29.6	42.7	72.4	24.4	3.2	11.7	75.7	145 962	
50 or more	30.6	41.9	72.5	24.3	3.2	6.9	74.4	63 711	
Duration of Unemployment (Months)	
0 to less than 6	40.3	35.9	76.2	20.4	3.4	14.3	80.3	178 540	
6 to less than 12	30.8	40.2	71.0	25.2	3.8	14.8	75.8	90 633	
12 to less than 24	26.2	41.5	67.7	29.3	3.0	13.3	72.4	107 587	
24 to less than 36	17.2	46.5	63.7	32.7	3.6	11.9	68.0	43 586	
36 or more	13.7	47.4	61.0	35.3	3.6	9.6	65.2	52 126	
Educational Attainment	
Less than Year 10	21.9	39.9	61.8	33.1	5.0	10.4	66.3	51 511	
Year  10  or  11	27.0	38.9	65.9	30.1	4.0	10.7	70.0	154 146	
Year 12	32.5	42.7	75.2	21.2	3.6	17.6	80.6	78 279	
University	39.1	40.7	79.8	18.0	2.2	16.9	84.3	58 932	
Vocational 	32.0	39.1	71.2	25.9	2.9	12.7	75.0	128 231	
Gender	
Males	37.5	27.9	65.4	31.0	3.6	10.7	69.4	292 353	
Females	22.5	55.2	77.7	19.1	3.3	16.9	82.6	180 119	
Equity Groups	
Disability	20.9	44.2	65.1	30.4	4.5	11.0	69.3	73 817	
Indigenous	27.5	31.8	59.4	36.6	4.1	15.4	65.4	43 365	
CALD	32.9	40.4	73.4	22.7	4.0	14.7	78.3	65 669	
Low English Proficiency	28.7	44.8	73.4	20.7	5.9	18.1	80.9	14 522	
CALD  & Low English Proficiency 	28.7	45.9	74.6	19.7	5.7	18.5	82.2	12 920	
Sole Parents	13.4	68.1	81.4	15.6	3.0	15.2	85.5	33 643	
Income Support Type	
Newstart Allowance	25.8	40.5	66.3	30.2	3.5	11.5	70.2	277 743	
Youth Allowance (other)	20.9	42.2	63.0	31.7	5.2	23.3	73.5	48 916	
Disability Support Pension	12.2	44.8	57.0	31.5	11.4	17.0	62.9	2 135	
Parenting Payment Single	13.1	68.3	81.4	15.6	3.0	15.2	85.4	32 403	
Parenting Payment Partnered	13.9	69.1	83.0	n.p	n.p	17.1	88.4	4 548	
TOTAL	30.7	39.9	70.6	25.9	3.5	13.5	75.0	472 472	
Not published (n.p) indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

For Job Placement outcomes, the 'in-scope population' shows the number of job placements that were recorded in the DEEWR administrative system in the reference period.  

Table 2.7 - JSA Activities - June 2011
	Employed full-time
(%)	Employed part-time
(%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population1
(no.)	
Intensive Activity2	14.3	29.1	43.4	49.7	6.9	25.2	60.0	85 028	
Non PPP Training	11.4	30.9	42.2	44.2	13.6	49.7	75.3	18 783	
PPP Training	15.2	29.3	44.5	47.3	8.2	24.8	61.0	1 452	
Training in Job Search Techniques	15.5	28.9	44.4	51.2	4.5	17.5	55.6	60 453	
Work for the Dole	8.2	21.3	29.5	65.4	5.2	18.2	41.4	1 343	
Voluntary Work/ Work Experience	10.8	31.0	41.8	48.2	10.0	17.5	52.9	1 822	
Other Activity	13.0	15.9	28.9	45.7	25.4	52.7	73.0	1 132	
Work Exp. Phase3	3.9	18.7	22.5	63.9	13.6	35.3	52.1	71 723	
Non PPP Training	3.4	20.7	24.1	59.8	16.1	46.9	62.5	40 060	
PPP Training	5.7	21.8	27.6	65.9	6.6	22.9	45.1	4 037	
Training in Job Search Techniques	4.5	18.1	22.6	74.5	2.9	11.6	33.2	5 036	
Work for the Dole	5.0	14.0	19.0	73.3	7.7	13.4	31.4	13 231	
Voluntary Work/ Work Experience 	2.4	19.9	22.3	64.5	13.3	13.8	32.7	3 122	
Other Activity	3.2	13.2	16.4	57.6	26.1	52.0	64.4	4 517	
Other4	12.2	22.6	34.8	47.0	18.2	35.2	60.6	148 147	
Non PPP Training	11.6	24.6	36.2	45.1	18.7	42.3	66.5	91 917	
PPP Training	18.1	26.6	44.7	43.4	11.8	20.9	58.8	13 545	
Work for the Dole	9.4	15.2	24.6	59.0	16.3	15.5	37.3	11 429	
Training in Job Search Techniques	15.1	19.7	34.8	55.7	9.5	18.2	47.6	12 923	
Voluntary Work/ Work Experience 	9.4	17.5	26.9	40.4	32.8	12.7	35.7	4 572	
Other Activity	10.9	15.2	26.1	47.6	26.3	42.7	62.9	13 249	
All activities5	10.7	23.7	34.4	51.9	13.7	32.7	58.7	304 898	
Non PPP Training	9.2	24.5	33.7	49.1	17.2	44.9	66.9	150 760	
PPP Training	15.2	25.6	40.9	48.8	10.3	21.6	55.9	19 034	
Work for the Dole	6.9	15.2	22.1	67.2	10.6	14.4	34.6	26 003	
Drought Force	17.5	14.8	32.3	20.3	47.4	n.p	39.6	391	
Training in Job Search Techniques	14.8	26.8	41.6	53.3	5.1	17.5	53.3	78 412	
Voluntary Work/ Work Experience 	7.0	21.3	28.3	51.5	20.2	14.2	38.2	9 516	
Other Activity	9.1	14.7	23.8	50.1	26.1	46.0	64.2	18 898	
1 For activities, the 'in scope population' shows the number of exits from activity placements in the reference period. For further details  regarding 
  the in-scope populations shown in this report, see the 'Sampling, In Scope Populations and Results' section on page 31.
2 Outcomes for job seekers who undertook an Intensive Activity. 
3 Outcomes for job seekers who undertook an activity in the Work Experience Phase. 
4 Outcomes for job seekers who undertook activities that were not classified as Work Experience or Intensive Activity. 
5 Outcomes for job seekers who undertook an activity at any time in assistance.
The results for some smaller, individual activities are not shown but are included in the relevant sub-totals and totals.
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 
Reference period: Job seekers who exited an activity in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.8 – JSA Work for the Dole Outcomes - June 2011
	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population2
(no.)	
Age Group (Years)	
15 to 20	n.p	n.p	18.8	n.p	n.p	25.3	41.3	3 369	
21 to 24	n.p	n.p	27.4	n.p	n.p	24.2	48.6	4 179	
25 to 34	8.4	21.1	29.5	n.p	n.p	13.7	41.0	6 339	
35 to 49	5.2	15.2	20.4	69.5	10.1	13.9	32.0	9 599	
50 or more	n.p	n.p	17.8	63.9	18.3	8.8	26.3	2 517	
Duration of Unemployment (Months)	
0 to less than 6	n.p	n.p	28.8	n.p	n.p	18.7	41.0	2 359	
6 to less than 12	n.p	n.p	31.0	n.p	n.p	n.p	45.0	1 582	
12 to less than 24	8.8	15.5	24.3	65.0	10.7	22.4	44.0	5 469	
24 to less than 36	n.p	n.p	26.6	59.9	13.6	9.9	35.7	3 704	
36 or more	5.9	11.9	17.8	71.9	10.3	12.0	28.7	12 889	
Educational Attainment	
Less than Year 10	6.6	11.9	18.5	64.6	16.8	12.8	29.8	4 812	
Year  10  or  11	5.8	17.7	23.5	65.8	10.7	11.1	33.7	9 698	
Year 12	9.1	14.8	23.8	n.p	n.p	14.9	37.1	3 812	
University	11.1	13.7	24.8	n.p	n.p	21.4	42.9	1 980	
Vocational 	n.p	n.p	21.1	68.0	10.8	17.6	35.0	5 677	
Gender	
Males	9.8	10.6	20.4	70.8	8.8	11.2	30.6	17 099	
Females	3.6	20.1	23.8	62.5	13.7	19.0	39.7	8 904	
Equity Groups	
Disability	n.p	n.p	12.1	68.2	19.7	10.9	22.9	3 807	
Indigenous	n.p	n.p	15.9	n.p	n.p	19.9	32.4	4 135	
CALD	n.p	n.p	20.1	64.4	15.4	17.2	34.7	3 290	
Sole Parents	n.p	n.p	23.3	64.2	12.5	20.5	39.5	1 966	
Income Support Type	
Newstart Allowance	7.5	14.6	22.1	67.6	10.3	12.4	33.0	19 972	
Youth Allowance (other)	n.p	n.p	19.3	n.p	n.p	26.7	43.0	3 150	
Parenting Payment Single	n.p	n.p	23.2	64.5	12.3	20.6	39.3	1 913	
TOTAL	6.9	15.2	22.1	67.2	10.6	14.4	34.6	26 003	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who exited Work for the Dole placements in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 2.9 - JSA Training in Job Search Techniques Outcomes - June 2011
	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	9.6	31.2	40.7	53.5	5.7	24.5	57.4	12 090	
21 to 24	18.4	28.9	47.3	48.4	4.4	21.1	60.6	1 5931	
25 to 34	17.1	25.9	43.0	52.6	4.3	19.3	54.5	19 999	
35 to 49	13.9	25.0	38.9	55.6	5.5	14.3	49.5	21 273	
50 or more	14.4	27.2	41.6	53.0	5.4	12.6	49.8	9 119	
Duration of Unemployment (Months)	
0 to less than 6	16.8	28.4	45.2	50.3	4.5	17.5	56.3	49 479	
6 to less than 12	11.2	26.8	37.9	55.6	6.5	17.7	50.4	13 281	
12 to less than 24	12.7	23.2	35.9	57.9	6.3	20.8	50.6	9 370	
24 to less than 36	n.p	n.p	31.8	n.p	n.p	12.7	41.7	2 606	
36 or more	n.p	n.p	22.0	n.p	n.p	n.p	29.2	3 676	
Educational Attainment	
Less than Year 10	11.0	22.6	33.5	56.4	10.1	14.5	44.1	4 855	
Year  10  or  11	11.8	23.9	35.8	58.7	5.6	14.3	46.1	18 542	
Year 12	12.7	28.3	41.0	53.7	5.1	20.5	54.8	18 682	
University	19.8	29.2	49.0	47.2	3.9	18.8	60.3	15 474	
Vocational 	14.8	27.2	42.0	53.1	4.9	16.4	53.0	20 766	
Gender	
Males	17.5	20.4	37.9	58.1	4.0	14.8	48.4	48 249	
Females	11.6	35.1	46.7	46.9	6.4	20.7	59.7	30 163	
Equity Groups	
Disability	10.9	18.8	29.7	63.1	7.2	14.9	40.7	6 289	
Indigenous	n.p	n.p	27.0	n.p	n.p	n.p	33.7	3 629	
CALD	14.3	23.5	37.9	56.5	5.6	22.2	54.1	15 212	
Low English Proficiency	n.p	n.p	22.4	65.5	12.0	33.8	51.9	1 868	
CALD  & Low English Proficiency 	n.p	n.p	22.7	64.9	12.4	33.9	52.2	1 737	
Sole Parents	11.7	31.0	42.7	47.6	9.6	18.2	57.1	2 390	
Income Support Type	
Newstart Allowance	15.6	25.8	41.3	53.9	4.8	16.4	52.3	60 911	
Youth Allowance (other)	8.8	29.5	38.3	55.9	5.8	24.9	55.3	10 063	
Parenting Payment Single	11.3	31.7	43.0	48.1	8.9	18.2	57.3	2 304	
TOTAL	14.8	26.8	41.6	53.3	5.1	17.5	53.3	78 412	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who exited Training in Job Search Techniques placements in the 12 months to March 2011, with    outcomes measured around 3 months later.

Table 2.10 - JSA Employment & Positive Outcomes by Region - June 2011
	Stream 1 Employed (%)	Stream 2 Employed (%)	Stream 3 Employed (%)	Stream 4 Employed (%)	Stream 1 Positive Outcomes
(%)	Stream 2 Positive Outcomes (%)	Stream 3 Positive Outcomes (%)	Stream 4 Positive Outcomes (%)	
Australia	58.1	53.9	34.8	25.4	68.5	65.1	50.6	37.3	
Sydney	52.6	48.5	29.6	19.5	65.7	62.6	51.3	31.6	
Hunter and North Coast	61.0	55.9	39.5	25.9	71.5	65.6	50.7	33.0	
Western NSW	65.9	60.1	32.8	20.0	73.4	68.2	50.0	34.3	
Southern NSW1	58.8	56.3	38.2	27.6	69.3	67.5	48.1	40.8	
Northern NSW	58.6	54.9	40.6	28.4	70.8	68.8	51.2	43.1	
New South Wales	55.6	52.0	34.0	22.5	67.8	64.8	50.7	34.5	
Melbourne	58.4	53.8	31.4	28.7	70.1	65.5	53.5	40.0	
Eastern Victoria	58.1	54.8	38.7	22.9	65.9	65.2	49.5	37.9	
Western Victoria	63.0	58.0	41.6	25.0	72.8	67.6	51.8	33.7	
Victoria	59.2	54.7	34.7	27.4	70.2	65.9	52.6	38.9	
Brisbane	59.3	55.3	34.9	28.1	67.4	64.4	48.1	42.0	
Southern Queensland	57.4	54.6	37.1	34.5	66.6	62.6	47.4	46.6	
Central and North Queensland	59.7	56.2	34.0	21.6	68.1	65.4	42.2	31.1	
Queensland	59.1	55.4	34.5	27.9	67.5	64.5	46.0	40.3	
Perth	58.3	56.3	35.0	25.1	67.3	65.4	50.6	36.0	
Greater Western Australia	60.8	58.8	32.9	37.6	67.1	68.4	41.6	43.1	
Western Australia	58.8	56.9	34.2	26.7	67.2	66.2	47.4	36.8	
Adelaide	57.8	53.8	40.1	24.4	68.8	67.0	56.9	36.5	
South Australia Country	62.3	54.9	41.1	18.5	70.5	62.5	55.3	38.8	
South Australia 	59.1	54.3	40.3	23.2	69.3	65.3	56.2	36.8	
Tasmania	61.8	53.3	36.7	24.0	69.6	62.6	50.1	33.3	
Northern Territory	57.7	39.3	41.2	27.3	68.2	54.8	45.3	45.6	

This table refers to outcomes for job seekers who participated in employment assistance in the 12 months to March 2011, with outcomes measured around 3 months later.

1 Outcomes for the ACT are included in the Southern NSW region.

3. Disability Employment Services (DES)
Table 3.1 - DES Employment Assistance/Post Placement Support Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	8.5	25.7	34.3	42.7	23.0	29.4	54.3	8 933	
21 to 24	12.8	23.9	36.7	40.2	23.1	21.5	51.2	7 229	
25 to 34	11.8	21.5	33.4	39.8	26.8	12.6	41.4	16 324	
35 to 49	9.2	22.0	31.2	33.9	34.9	10.9	39.0	32 351	
50 or more	5.0	22.2	27.2	28.7	44.1	7.7	33.0	25 606	
Duration of Unemployment (Months)	
0 to less than 6	10.5	25.0	35.5	28.9	35.6	14.5	44.8	22 522	
6 to less than 12	13.2	24.2	37.4	28.3	34.3	12.2	45.2	12 951	
12 to less than 24	9.0	23.3	32.3	33.3	34.4	10.5	39.4	18 416	
24 to less than 36	4.9	22.0	26.9	34.2	38.9	12.1	36.5	10 962	
36 or more	3.4	19.8	23.2	40.8	35.9	9.7	31.2	25 592	
Educational Attainment	
Less than Year 10	4.2	18.6	22.8	32.6	44.6	9.9	31.0	18 645	
Year  10  or  11	7.5	21.0	28.5	34.4	37.1	7.5	34.0	28 488	
Year 12	9.1	23.3	32.4	35.3	32.3	14.6	43.1	13 334	
University	9.3	28.1	37.4	34.1	28.4	15.1	46.7	9 616	
Vocational 	12.5	23.9	36.4	31.0	32.5	10.8	43.2	13 846	
Gender	
Males	10.2	19.9	30.1	37.0	32.9	9.4	36.7	54 013	
Females	4.9	25.9	30.9	29.7	39.5	14.7	41.4	36 430	
Equity Groups	
Indigenous	7.0	20.3	27.2	38.2	34.6	10.2	34.2	4 368	
CALD	4.7	18.0	22.7	32.0	45.2	12.9	33.1	16 608	
Low English Proficiency	2.3	14.3	16.6	29.8	53.6	17.0	31.7	5 962	
CALD  & Low English Proficiency 	2.1	13.7	15.8	30.1	54.1	17.8	31.6	5 408	
Sole Parents	n.p	n.p	29.6	34.0	36.4	14.5	40.8	3 784	
Income Support Type	
Newstart Allowance	8.7	20.9	29.6	34.8	35.6	9.6	36.8	45 202	
Youth Allowance (other)	n.p	n.p	30.0	47.5	22.5	21.1	44.5	2 833	
Disability Support Pension	3.1	23.1	26.2	32.3	41.5	12.5	35.1	22 891	
Parenting Payment Single	n.p	n.p	29.5	33.7	36.8	14.0	40.7	3 653	
Parenting Payment Partnered	n.p	n.p	19.7	31.3	49.0	18.0	35.1	842	
TOTAL	7.8	22.6	30.5	33.8	35.7	11.7	38.8	90 443	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who participated in DES Employment Assistance/Post Placement Support (both in Disability Management Service and Employment Support Service) in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 3.2 - DES Employment Assistance/Post Placement Support delivered through Disability Management Service - Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	n.p	n.p	32.6	42.9	24.4	31.5	54.5	1 681	
21 to 24	24.0	19.8	43.8	30.6	25.7	24.3	58.8	2 554	
25 to 34	18.6	22.0	40.6	36.4	23.0	13.0	47.2	6 881	
35 to 49	11.8	24.0	35.8	31.0	33.2	11.3	43.7	16 630	
50 or more	6.4	23.5	29.9	27.0	43.2	7.6	35.5	13 551	
Duration of Unemployment (Months)	
0 to less than 6	13.7	24.6	38.3	26.7	34.9	13.2	46.4	9 795	
6 to less than 12	16.5	23.8	40.3	25.8	33.9	10.4	46.8	7 236	
12 to less than 24	10.3	24.5	34.9	30.4	34.7	9.6	41.2	10 090	
24 to less than 36	6.5	25.6	32.0	29.6	38.4	12.3	41.7	5 247	
36 or more	3.9	21.1	24.9	39.1	36.0	9.2	32.3	8 929	
Educational Attainment	
Less than Year 10	5.4	18.8	24.2	31.3	44.5	9.1	32.1	7 863	
Year  10  or  11	10.3	23.6	33.9	30.8	35.3	6.4	38.3	13 627	
Year 12	10.5	25.5	36.1	30.7	33.2	13.5	45.4	6 355	
University	11.0	29.0	40.1	31.7	28.2	16.4	49.3	5 082	
Vocational 	16.1	24.9	40.9	27.4	31.7	11.6	48.3	7 382	
Gender	
Males	13.3	19.7	33.0	34.6	32.4	9.0	39.3	23 936	
Females	6.7	28.5	35.2	25.9	39.0	13.2	44.1	17 361	
Equity Groups	
Indigenous	n.p	n.p	25.3	32.9	41.8	n.p	29.5	1 858	
CALD	6.2	19.8	26.0	31.4	42.7	13.3	36.5	9 072	
Low English Proficiency	n.p	n.p	17.2	32.7	50.1	16.1	31.9	3 177	
CALD  & Low English Proficiency 	n.p	n.p	17.5	33.1	49.5	16.2	32.2	3 062	
Sole Parents	n.p	n.p	33.5	32.1	34.3	12.2	42.3	2 355	
Income Support Type	
Newstart Allowance	10.6	23.0	33.6	31.9	34.5	10.1	40.6	26 782	
Youth Allowance (other)	n.p	n.p	34.9	n.p	n.p	31.2	55.5	937	
Disability Support Pension	n.p	n.p	21.1	21.1	57.8	6.6	26.2	3 601	
Parenting Payment Single	n.p	n.p	33.6	31.5	34.9	11.8	42.3	2 313	
Parenting Payment Partnered	n.p	n.p	16.6	28.5	54.9	n.p	33.3	515	
TOTAL	10.3	23.7	34.0	30.6	35.3	10.9	41.5	41 297	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who participated in DES Employment Assistance/Post Placement Support through Disability Management Service in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 3.3 - DES Employment Assistance/Post Placement Support delivered through Employment Support Service - Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	n.p	n.p	34.3	43.1	22.6	28.8	53.8	7 252	
21 to 24	8.2	25.5	33.7	43.5	22.8	20.2	48.0	4 675	
25 to 34	7.3	21.4	28.7	41.4	29.9	12.4	37.7	9 443	
35 to 49	6.6	20.0	26.6	36.8	36.6	10.3	34.2	15 721	
50 or more	3.4	20.8	24.2	30.5	45.3	7.8	30.2	12 055	
Duration of Unemployment (Months)	
0 to less than 6	8.0	25.4	33.4	30.8	35.8	15.6	43.8	12 727	
6 to less than 12	9.5	24.1	33.6	31.6	34.8	14.7	43.3	5 715	
12 to less than 24	7.2	21.8	29.1	36.7	34.2	11.7	37.3	8 326	
24 to less than 36	3.4	18.5	21.9	39.0	39.1	12.0	31.5	5 715	
36 or more	3.2	19.4	22.6	42.0	35.4	10.1	30.9	16 663	
Educational Attainment	
Less than Year 10	3.4	18.6	22.0	33.4	44.5	10.6	30.5	10 782	
Year  10  or  11	5.1	18.8	23.9	38.0	38.1	8.4	30.3	14 861	
Year 12	7.7	21.4	29.1	39.4	31.5	15.9	41.4	6 979	
University	7.4	26.8	34.2	36.8	28.9	13.6	43.4	4 534	
Vocational 	8.5	22.7	31.2	35.2	33.6	10.1	37.4	6 464	
Gender	
Males	7.6	20.3	28.0	39.0	33.1	9.8	34.9	30 077	
Females	3.4	23.6	27.0	33.5	39.5	16.3	39.1	19 069	
Equity Groups	
Indigenous	n.p	n.p	28.4	40.6	31.0	n.p	37.2	2 510	
CALD	3.0	16.0	19.0	32.8	48.2	12.5	29.1	7 536	
Low English Proficiency	n.p	n.p	15.9	26.6	57.5	18.2	31.3	2 785	
CALD  & Low English Proficiency 	n.p	n.p	13.6	26.6	59.8	19.6	30.6	2 346	
Sole Parents	n.p	n.p	21.5	37.7	40.7	18.1	37.1	1 429	
Income Support Type	
Newstart Allowance	6.0	18.0	24.0	38.9	37.0	8.9	31.5	18 420	
Youth Allowance (other)	n.p	n.p	28.9	n.p	n.p	17.2	41.7	1 896	
Disability Support Pension	n.p	n.p	27.1	34.6	38.3	13.7	36.8	19 290	
Parenting Payment Single	n.p	n.p	20.6	38.0	41.4	17.7	36.4	1 340	
Parenting Payment Partnered	n.p	n.p	27.8	36.3	35.9	n.p	38.1	327	
TOTAL	5.8	21.8	27.6	36.7	35.7	12.5	36.7	49 146	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who participated in DES Employment Assistance/Post Placement Support through Employment Support Service in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 3.4 - DES Ongoing Support Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	22.2	49.6	71.8	n.p	n.p	19.3	76.4	2 386	
21 to 24	24.3	51.7	76.0	n.p	n.p	14.5	80.8	2 515	
25 to 34	21.0	57.2	78.1	16.2	5.6	10.7	80.6	4 773	
35 to 49	18.6	58.6	77.2	12.5	10.3	7.4	79.4	5 908	
50 or more	13.2	59.4	72.6	13.0	14.4	7.8	74.7	3 517	
Duration of Unemployment (Months)	
0 to less than 6	31.7	42.9	74.6	15.3	10.1	13.2	78.1	2 831	
6 to less than 12	26.1	48.9	75.0	16.8	8.2	16.2	78.4	1 967	
12 to less than 24	18.7	51.6	70.3	19.9	9.8	9.7	73.7	3 015	
24 to less than 36	16.9	55.9	72.8	17.1	10.1	10.3	75.1	2 283	
36 or more	13.3	64.2	77.5	13.7	8.9	8.2	79.9	9 003	
Educational Attainment	
Less than Year 10	10.5	64.4	75.0	13.5	11.5	7.2	76.9	3 534	
Year  10  or  11	17.9	56.3	74.2	16.5	9.3	9.4	76.5	5 069	
Year 12	19.3	56.8	76.1	13.5	10.5	14.4	80.0	2 655	
University	21.5	55.0	76.5	15.4	8.2	11.4	78.5	1 577	
Vocational 	18.1	51.7	69.7	19.8	10.4	7.8	73.0	2 028	
Gender	
Males	22.2	52.2	74.3	17.6	8.0	9.8	76.9	11 721	
Females	12.8	63.3	76.1	12.6	11.3	11.0	79.1	7 378	
Equity Groups	
CALD	17.7	56.0	73.7	15.4	10.9	11.0	77.0	1 846	
Income Support Type	
Newstart Allowance	6.8	61.0	67.8	19.7	12.5	7.4	70.6	3 100	
Disability Support Pension	8.7	67.2	75.9	15.2	9.0	10.1	78.6	8 422	
TOTAL	18.2	57.0	75.2	15.5	9.4	10.2	77.9	19 099	
Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 
This table refers to outcomes for all Job seekers who participated in DES Ongoing Support (both in Disability Management Service and Employment Support Service) in the 12 months to March 2011, with outcomes measured around 3 months later.

4. Indigenous Employment Program (IEP)
Table 4.1 - IEP Employment Related Activities Outcomes - June 2011 
	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	58.7	12.9	71.6	n.p	n.p	41.5	79.1	2 734	
21 to 24	n.p	n.p	77.6	n.p	n.p	23.8	80.5	1 453	
25 to 34	39.9	24.2	64.1	23.3	12.6	12.5	67.3	2 068	
35 to 49	48.5	24.8	73.3	n.p	n.p	19.6	78.2	2 002	
50 or more	45.5	24.6	70.2	n.p	n.p	n.p	75.5	469	
Duration of Unemployment (Months)	
0 to less than 6	51.1	23.4	74.4	n.p	n.p	25.7	78.0	2 540	
6 to less than 12	59.8	18.3	78.0	n.p	n.p	23.2	80.9	1 396	
12 to less than 24	49.6	14.1	63.7	n.p	n.p	16.4	70.2	1 663	
24 to less than 36	34.0	34.5	68.5	n.p	n.p	n.p	71.7	762	
36 or more	46.1	20.5	66.6	n.p	n.p	21.7	71.9	1 627	
Educational Attainment	
Less than Year 10	35.9	21.3	57.2	n.p	n.p	14.1	62.8	1 389	
Year  10  or  11	50.1	20.3	70.5	n.p	n.p	23.3	75.3	3 203	
Year 12	n.p	n.p	79.6	n.p	n.p	26.5	81.8	1 111	
University	n.p	n.p	76.1	n.p	n.p	n.p	86.3	290	
Vocational 	52.2	21.3	73.5	n.p	n.p	22.7	76.7	1 500	
Gender	
Males	54.7	14.6	69.3	26.3	4.4	21.5	73.7	5 610	
Females	47.1	28.1	75.2	18.0	6.8	31.5	80.6	3 116	
Equity Groups	
Disability	27.0	35.6	62.6	n.p	n.p	18.2	67.8	744	
Sole Parents	27.1	45.7	72.8	n.p	n.p	n.p	78.9	604	
Income Support Type	
Newstart Allowance	34.4	20.7	55.1	n.p	n.p	14.2	61.6	1 808	
Parenting Payment Single	27.5	45.7	73.2	n.p	n.p	n.p	79.7	561	
TOTAL	52.1	19.3	71.4	23.3	5.3	25.2	76.2	8 726	

Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who participated in IEP Employment Related Activities in the 12 months to March 2011, with outcomes measured around 3 months later.

Table 4.2 - IEP Non-Employment Related Activities Outcomes - June 2011

	Employed full-time
 (%)	Employed Part-time
 (%)	Employed total
(%)	Unemploy-ed
(%)	Not in the Labour Force
(%)	Education & training
(%)	Positive Outcome
(%)	In scope population
(no.)	
Age Group (Years)	
15 to 20	23.3	25.7	49.0	37.4	13.5	47.3	69.7	3 171	
21 to 24	n.p	n.p	45.2	n.p	n.p	31.9	61.4	1 290	
25 to 34	31.7	24.0	55.6	n.p	n.p	30.4	66.0	1 751	
35 to 49	24.1	23.4	47.5	n.p	n.p	18.8	55.5	1 697	
50 or more	n.p	n.p	49.8	n.p	n.p	n.p	55.8	364	
Duration of Unemployment (Months)	
0 to less than 6	34.9	21.7	56.6	n.p	n.p	30.7	70.8	1 948	
6 to less than 12	27.8	18.6	46.4	n.p	n.p	24.5	55.0	1 023	
12 to less than 24	28.9	19.0	47.9	n.p	n.p	21.5	55.9	1 505	
24 to less than 36	n.p	n.p	46.6	n.p	n.p	n.p	55.7	836	
36 or more	20.6	23.0	43.5	n.p	n.p	25.3	54.5	1 770	
Educational Attainment	
Less than Year 10	21.9	18.3	40.2	n.p	n.p	21.1	51.4	1 448	
Year  10  or  11	30.1	18.7	48.9	n.p	n.p	25.4	57.7	3 044	
Year 12	n.p	n.p	56.0	n.p	n.p	29.9	69.2	933	
University	n.p	n.p	60.9	n.p	n.p	n.p	71.9	195	
Vocational 	28.7	23.4	52.1	n.p	n.p	25.7	63.1	1 151	
Gender	
Males	28.2	18.2	46.4	45.3	8.3	27.8	58.6	5 310	
Females	25.4	29.0	54.4	35.1	10.5	39.4	70.3	2 963	
Equity Groups	
Disability	21.8	16.1	37.9	n.p	n.p	20.8	48.6	805	
Sole Parents	n.p	n.p	46.7	n.p	n.p	40.4	67.9	638	
Income Support Type	
Newstart Allowance	18.0	22.5	40.5	n.p	n.p	18.9	49.7	2 858	
Youth Allowance (other)	n.p	n.p	29.3	n.p	n.p	25.2	46.9	1 241	
TOTAL	27.0	22.7	49.7	41.2	9.1	32.4	63.3	8 273	

Not published (n.p): Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 

This table refers to outcomes for job seekers who exited from IEP Non-Employment Related Activities in the 12 months to March 2011, with    outcomes measured around 3 months later.

5. Job seekers' Satisfaction
Table 5.1 Job Seekers' Satisfaction with Assistance June 2011 and March 2011

	Av. Satisfaction Score
(1-20)1	Proportion Highly satisfied
(%)	
			
Year Ending June 20112	
Stream 1 (JSA)	13.3	46.4	
Stream 2 (JSA)	14.5	56.7	
Stream 3 (JSA)	14.5	57.2	
Stream 4 (JSA)	14.3	55.1	
Employment Assistance  (DES)	13.6	53.4	
Ongoing Support  (DES)	14.9	63.7	
Employment related activities (IEP)	14.0	56.8	
Non-employment related activities (IEP)	12.4	32.5	
Year Ending March 20113	
Stream 1 (JSA)	13.3	47.9	
Stream 2 (JSA)	14.6	58.4	
Stream 3 (JSA)	14.6	59.6	
Stream 4 (JSA)	14.5	58.0	
Employment Assistance  (DES)	13.5	52.5	
Ongoing Support  (DES)	14.9	63.2	
Employment related activities (IEP)	14.5	61.0	
Non-employment related activities (IEP)	12.3	32.6	

1 This score is on a scale of 0 to 20. A score for each job seeker’s satisfaction is calculated from a range of questions focusing on the job seekers’ satisfaction with key aspects of service and assistance. This data is collected from job seekers who have both exited assistance and those still participating in employment assistance. A highly satisfied job seeker indicated that they are satisfied or very satisfied in regards to all of the aspects of service and assistance. 
 2Job seekers who participated in employment assistance in the 12 months to March 2011 and satisfaction measured around 3 months later.

3 Job seekers who participated in employment assistance in the 12 months to December 2010 and satisfaction measured around 3 months later.

6. Further Information
Outcome Measures and Definitions
Outcome Measures
Labour market outcomes
•	Employment: An employment outcome is achieved when a job seeker indicates they are employed. The employment outcome rate is the employed job seekers as a proportion of all job seekers.
•	Employed part-time: The part-time employment rate is those working 34 or less hours per week as a proportion of all job seekers.
•	Employed full-time: The full-time employment rate is those working 35 or more hours per week as a proportion of all job seekers. 
•	Unemployed: A job seeker is considered unemployed when they are not employed but are currently seeking employment. The unemployed outcome rate is the unemployed job seekers as a proportion of all job seekers. 
•	Not in the Labour Force (NILF): A job seeker is considered not in the labour force (NILF) when they are not working and are not currently looking for employment. The NILF outcome rate is NILF job seekers as a proportion of all job seekers.
•	Positive Outcome: Recorded where a job seeker has achieved either an employment and/or education outcome. Positive outcomes are less than the sum of employment and education/training outcomes because some job seekers achieve both an employment and an education outcome. The positive outcome rate is the job seekers who are employed, working, and/or studying as a proportion of all job seekers.
•	Education/training: An education/training outcome is achieved when a job seeker indicates they are training or studying. The education/training outcome rate is the job seekers who are studying as a proportion of all job seekers.
Employment outcomes 
•	Permanent employees: Proportion of employed job seekers working in permanent jobs where they receive paid sick and holiday leave.
•	Casual, temporary or seasonal employees: Proportion of employed job seekers who identify their job as casual, seasonal or temporary. 
•	Self employed: Proportion of employed job seekers who are not employees but work for themselves.
•	Employed, seeking more work: Proportion of employed job seekers who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Full-time employed, seeking more work: Proportion of employed job seekers who are working full-time and who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Part-time employed, seeking more work: Proportion of employed job seekers who are working part-time and who indicated that ‘considering their current situation, they would like to work more hours’ (includes both employees and self employed job seekers). 
•	Employed and studying: Proportion of employed job seekers who are both working and studying

Education outcomes
•	Studying at a diploma level or higher: Proportion of studying job seekers who are studying to gain a diploma, advanced diploma, associate degree or degree level.
•	Studying at a year 10, 11 or 12 level: Proportion of studying job seekers who are studying year 10, 11 or 12.
•	Studying at a certificate level: Proportion of studying job seekers who are studying to gain a 
Certificate (I, II, III or IV).
•	Study at ‘other’ or unspecified level: Proportion of studying job seekers either not in one of the above categories or did not provide the necessary detail. 
Job seekers’ satisfaction
This data is collected both from job seekers who have exited assistance and those still participating in employment assistance. The responses to four key aspects of service and assistance (help suited to circumstances, consideration of individual needs, treated with respect and overall quality of service) are calculated to form a satisfaction score for each job seeker on a scale of 0 to 20. The possible responses to these questions are ‘very satisfied’, ‘satisfied’, ‘neither satisfied or dissatisfied’, ‘dissatisfied’ or ‘very dissatisfied’. 
•	Average satisfaction score: This score is out of 20 and is the average score for all surveyed job seekers
•	Proportion highly satisfied: The proportion of job seekers who responded as being satisfied or highly satisfied to all of the key aspects of service.
Definitions
Duration of unemployment 
The time (in months) that a job seeker was registered as unemployed when they commenced their period of employment assistance. 
Educational attainment 
The highest level of education attained. Post secondary education is further split into university and vocational education.
Income support types 
The type of income support at the commencement of employment assistance. The main income support types are Newstart, Youth Allowance (other), Parenting Payment Single, Parenting Payment Partnered and Disability Support Pension.
Equity groups 
These groups are not mutually exclusive and a job seeker could be part of more than one group. 
•	CALD: Job seekers from a culturally and linguistically diverse background, as identified by their country of birth. 
•	Sole parents: Job seekers who either through their Job Seeker Classification Instrument (JSCI) assessment or initial interview indicated that they are a sole parent or a recipient of Parent Payment Single when they commenced their period of assistance.
•	Low English skills: Job seekers with low English language skills (speaking, reading & writing) when they commenced their period of employment assistance.
•	Labour market priority regions:  The Australian Government labour market priority regions are identified areas/regions likely to experience labour market disadvantage now or in the future. Job seekers who reside in any of these regions are included in the ‘in a labour market priority region’ group.
Not available (n.a.) 
Indicates that the relevant data was not available to produce an estimate.
Not published (n.p)
Indicates that sufficient data was not available to produce a reliable estimate for the particular group of job seekers. 
Reference period
Outcomes in this publication relate to job seekers who participated in assistance between 1st April 2010 and 31st March 2011.  
Survey and Technical Information
Data sources 
The two main data sources used to determine the outcomes achieved by job seekers during and after a period of labour market assistance are:
•	The Post-Program Monitoring (PPM) survey; and 
•	Administrative data sourced from DEEWR’s Employment Services System (ESS) .
The PPM survey has been undertaken by the Department on an ongoing basis since 1987 and is used to determine the labour market and education status of job seekers who participated in employment services. The survey is conducted around three months after job seekers become in-scope for having their outcomes measured. The ESS records details of commencements, job placements and paid outcomes from labour market assistance.
Survey Instruments
The PPM survey applies a mixed methodology approach to the collection of survey responses. An initial mail-based survey is sent to job seekers around eight weeks after they become in-scope (the trigger rules are set out below). If the job seeker does not respond to the initial mail-based survey within three weeks they will be sent a reminder mail-based survey. If after three weeks following they still have not responded then a telephone follow-up contact is attempted (over a two week period). Through this mixed communication medium, multiple attempts are made to collect a response from each surveyed job seeker. 
Programs surveyed
The Labour Market Assistance Outcomes publication reports the outcomes for  Job Services Australia, Indigenous Employment Program and Disability Employment Services. A number of questionnaires tailored to the job seekers’ employment assistance are used in measuring these outcomes (see Table 6.1)
Table 6.1:  Post-Program Monitoring Surveys
Job Services Australia	Indigenous Employment Program	Disability Employment Services	
•	Stream 1 (Limited) 
•	Stream 1 
•	Stream 2
•	Stream 3
•	Stream 4
•	Job Placements
•	Activity – Work for the Dole
•	Activity –Training in Job Search Techniques
•	Activity – Voluntary Work – Work Experience
•	Activity – Green Corps
•	Activity – Drought Force
•	Activity – Training
•	Activity – New Enterprise Incentive Scheme
•	Activity – Other	•	Cadetships
•	Apprenticeships/Traineeships
•	Pre-reformed IEP surveys -  Wage Assistance 
•	General
•	Wage Subsidy & Job placement
•	Pre-reformed IEP surveys - Structured Training and Employment Projects	•	Disability Employment Services – Employment Assistance/Post Placement Support
•	Disability Employment Services – Ongoing Support	

Surveying Points
Job Services Australia
The PPM survey is primarily a post-exit survey, and an exit from a period of employment services will trigger a survey. Given the nature and design of Job Services Australia, however, additional survey trigger points are included to ensure accurate outcomes.
Depending on which Stream of assistance a job seeker is in, there are a series of set PPM survey points for those who remain in assistance. These scenarios are based on the assumption that the job seeker does not get assessed as being eligible for a higher level of Stream Services (and will trigger an exit from that prior Stream of assistance).
A job seeker who remains in Stream 1, 2 or 3, and does not exit Job Services Australia, will be in-scope for a PPM survey at the following points:
•	Following the completion of their Intensive Activity placement (at around four-and-a-half months) with the initial survey to be sent out at around the six-and-a-half month mark.
•	Following the completion of their Initial Service Period (at around the 12 month point) with the initial survey to be sent out at around the 14 month mark.
•	Following the completion of their Work Experience Activity within their first Work Experience Phase (at around the 18 month point) with the initial survey to be sent out at around the 20 month mark.
•	Following completion of their first Work Experience Phase (at around the 24 month point) with the initial survey to be sent out at around the 26 month mark.
•	Following the completion of their Work Experience Activity within their second Work Experience Phase (at around the 30 month point) with the initial survey to be sent out at around the 32 month mark.
•	Following completion of their second Work Experience Phase (at around the 36 month point) with the initial survey to be sent out at around the 38 month mark.
A job seeker who remains in Stream 4, and does not exit Job Services Australia, will be in-scope for a PPM survey at the following points:
•	Following the completion of their Initial Service Period (at around the 12 (or 18 if their Initial Service Period was extended month point) with the initial survey to be sent out at around the 14 (or 20) month mark.
•	The following surveying points are under the assumption that the job seekers Initial Service Period was not extended by six months. If it was, then six months is added to each time point.
•	Following the completion of their Work Experience Activity within their first Work Experience Phase (at around the 18 month point) with the initial survey to be sent out at around the 20 month point.
•	Following completion of their first Work Experience Phase (at around the 24 month point) with the initial survey to be sent out at around the 26 month mark.
•	Following the completion of their Work Experience Activity within their second Work Experience Phase (at around the 30 month point) with the initial survey to be sent out at around the 32 month point.
•	Following completion of their second Work Experience Phase (at around the 36 month point) with the initial survey to be sent out at around the 38 month mark.
A job seeker who is recorded within the Department’s administrative data system as being placed into a job will also be in-scope for a PPM survey. Further, a job seeker who has been recorded as having left an activity based placement (e.g Work for the Dole, Green Corps) will also be in-scope for a PPM survey in relation to that activity, irrespective of whether that activity was part of a job seeker’s Stream 1 Intensive Activity that occurred during the Initial Service Period, Work Experience activity or undertaken at a different point in assistance. 

Disability Employment Services
A job seeker will be recorded as being in-scope for a Disability Employment Services (DES) (Employment Assistance/Post Placement Support) PPM survey if they:
•	Exit from DES (without progressing to Ongoing Support), including achieving a 26 week outcome and exiting as a fully independent worker
•	Achieve a 26 week outcome and progress into Ongoing Support
•	Reach 12 months in DES assistance without having progressed  into Ongoing Support (unless the jobseeker has exited DES at the same time)
A job seeker will be recorded as being in-scope for a Disability Employment Services (DES) (Ongoing Support) PPM survey if they:
•	Exit from DES (and were participating in the Ongoing Support phase)
•	Reach 12 months in Ongoing Support (unless the jobseeker has exited DES at the same time)
For both 12 month surveying points , if a job seeker transitioned from Disability Employment Network (DEN) or Vocational Rehabilitation Services (VRS) into DES and had spent less than six months in DEN or VRS before transitioning, then the time in DEN and VRS is counted towards the 12 month period, otherwise it is only the time spent in DES that is counted towards the 12 month period.
Indigenous Employment Program
A job seeker will be in-scope for Reformed Indigenous Employment Program (Cadetships) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (Cadetships) where they will receive a survey three and 12 months after exiting and
•	Reach 12 months in Reformed Indigenous Employment Program (Cadetships) without exiting
•	Reach 24 months in Reformed Indigenous Employment Program (Cadetships) without exiting.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (Apprenticeships/Traineeships) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (Apprenticeships/Traineeships) and
•	Reach 12 months in Reformed Indigenous Employment Program (Apprenticeships/Traineeships) without exiting.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (Wage Subsidy or Job Placement) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (Wage Subsidy). If a job seeker has reached a point where they have reached 26 weeks after their commencement date then that date will be used as a proxy exit date if there is no exit date populated.
A job seeker will be recorded as being in-scope for Reformed Indigenous Employment Program (General) PPM survey if they:
•	Exit a period of Reformed Indigenous Employment Program (General).

Sampling, In Scope Populations and Results
Job Services Australia
Sampling
The PPM survey applies a stratified sampling approach to determine which job seekers in scope are surveyed. For Stream Services, Job Placements, Work for the Dole, Training in Job Search Techniques and non-Productivity Places Program training placements, the following sampling approach is used:
•	10% Full-rate Newstart Allowance or Youth Allowance (other) and non-Allowance Youth (registered job seekers who are ineligible for Youth Allowance due to parental means test)
•	10% not on income support or Part-rate Newstart Allowance or Youth Allowance (other)
•	50% on Disability Support Pension
•	25% on Parenting Payment
•	50% on other income support types. 
For all other Work Experience activities a census approach is used. 
In-scope population
Stream Services – job seekers are counted in the ‘in-scope population’ for Stream Services if, during the reference period, they exited from JSA assistance, or a phase of assistance (eg initial 12 month service period, Work Experience phase 1), or they received assistance in the reference period but had not exited by the end of it.  Job seekers can potentially be counted in the ‘In-scope population’more than once in the reference period (eg if they completed a phase and also exited Job Services Australia in the same reference period.)  The in-scope population therefore differs to straight counts of participation or commencement in Stream Services that may be shown in other Departmental publications and reports.
Stream 1 Limited - job seekers are counted in the in-scope population for Stream 1 Limited if, during the reference period, they exited from a Stream 1 Limited placement.  Job seekers can exit one or more times from Stream 1 Limited during the reference period.
Job Placement – job seekers are counted in the in-scope population for Job Placement if, during the reference period, they were placed in a job that was recorded in DEEWR administrative systems.  Job seekers can have more than one job placement during the reference period.
Activities - job seekers are counted in the in-scope population for activities if, during the reference period, they exited from an activity placement.  Job seekers can exit one or more times from the same or different activity type(s) during the reference period.
NEIS -job seekers are counted in the in-scope population for NEIS if, during the reference period, they exited from a NEIS placement.
Results
Stream Services - the results presented in this report for Streams 1 to 4 are a combination of the outcomes of job seekers who exited from Job Services Australia assistance, or a phase of assistance (eg initial 12 month service period, Work Experience phase 1), or who received assistance in the reference period but had not exited by the end of it. Given that job seekers can remain in assistance for different periods of time, this approach ensures that results are representative of all job seekers who received assistance, and not just those who exited or participated for a certain time without exiting.
As an example, for the reporting of the Stream 2 outcomes in the June 2011 report, the outcomes of the following three groups of job seekers are used:
•	those who exited assistance between 1 April 2010 and 31 March 2011
•	those who reached 12 months of participation in the Initial Service Period or Work Experience Phase 1 between 1 April 2010 and 31 March 2011
•	those who had not exited by 31 March 2011.
Activities, Stream 1 Limited, NEIS - results for activity based placements such as Work for the Dole and Green Corps, shorter term placements such as Stream 1 (Limited), and the NEIS program, are based on the outcomes of job seekers who exited in the reference period.  This approach suits the nature of these types of assistance as they have discrete start and end points.
Job Placement results for Job Placement are based on the outcomes of job seekers who were placed in jobs in the reference period.
Disability Employment Services
Sampling
For both the Employment Assistance/Post Placement Support and Ongoing Support components of the Disability Employment Services, the population is split into the same strata as are used for Job Services Australia, with a one-in-three sample selection. 
In-scope population
Job seekers are counted in the ‘in-scope population’ for DES if, during the reference period, they exited from a DES placement, or they reached 12 months participation in a DES placement.  Job seekers can potentially be counted in the ‘In-scope population’more than once in the reference period (eg if they reached 12 months participation in DES and also exited DES in the same reference period.)  The in-scope population therefore differs to straight counts of participation or commencement in DES that may be shown in other Departmental publications and reports.
Note that for Employment Assistance/Post Placement Support, not all job seekers progress into the Post Placement Support phase of assistance.  
Results
The results presented in this report for DES are a combination of the outcomes of job seekers who, in the reference period, exited from assistance or a phase of assistance and those job seekers who reached 12 months participation in the program.
Indigenous Employment Program
Sampling
For each of the different elements of the Indigenous Employment Program, the population is split into the same strata as are used for Job Services Australia, but a census is undertaken. 
In-scope population
Employment Related activities - job seekers are counted in the ‘in-scope population’ for Reformed IEP employment related activities if, during the reference period, they exited from a Reformed IEP employment related activity, or they reached six months participation in a Reformed IEP employment related activity.  Job seekers can potentially be counted in the ‘In-scope population’more than once in the reference period (e.g. if they reached six months participation in IEP and also exited IEP in the same reference period.)  The in-scope population therefore differs to straight counts of participation or commencement in IEP that may be shown in other Departmental publications and reports.
Non-employment Related activities - job seekers are counted in the ‘in-scope population’ for Reformed IEP non-employment related activities if, during the reference period, they exited from a Reformed IEP non-employment related activity.
Results
Employment Related activities - the results presented in this report for IEP employment related activities are based on the outcomes of job seekers who exited from an IEP employment related activity, or reached six months participation in an IEP employment related activity.
Non-employment Related activities - the results presented in this report for IEP non-employment related activities are based on the outcomes of job seekers who exited from IEP non-employment related activities during the reference period.
Comparing results
Users should not attempt to directly compare the results reported for Job Services Australia assistance with Job Network and other complementary programs under the previous employment services contract. Various factors such as different eligibility and access criteria and labour market conditions make such comparisons problematic.
Program Descriptions
Job Services Australia 
Job Services Australia is the Australian Government's national employment services system (commenced on 1 July 2009), providing opportunities for training, skills development, work experience and tailored assistance. The key elements of Job Services Australia are: 
•	Streams 1, 2, 3 and 4, including Work experience
•	Harvest Labour Services.
It also includes other employment related services, NEIS Panel, Innovation Fund Panel, Employer Broker Panel and National Harvest Labour Information Service.
Streams 1 – 4: The different streams reflect a job seekers’ capacity for employment and work readiness. Stream 1 consists of job seekers who are work ready, Stream 2 consists of job seekers with moderate barriers to employment, Stream 3 consists of job seekers with significant barriers to employment and Stream 4 consists of job seekers with severe non-vocational barriers to employment. 
New Enterprise Incentive Scheme (NEIS) is an Australian Government program providing a range of services to assist eligible unemployed people in establishing and running a small business.
Intensive activity within Job Services Australia is an activity undertaken by Stream 1 job seekers to improve their ability to obtain and sustain employment. The activity must be of 60 hours over a fortnight for job seekers with 
full-time requirements at around the four month point in assistance.
Work experience phase within Job Services Australia is for job seekers who have completed approximately 12 months of services in Streams 1 to 4 will typically commence in the Work Experience Phase of their Stream following a Stream Services Review. In this Phase, Providers facilitate Work Experience Activities for job seekers to enhance their chances of finding employment and provide ongoing assistance through regular contact with job seekers.
Activities that a job seeker may undertake as an intensive activity or in the Work Experience Phase (or at some other time) include:
•	Training  - Training provided through the Productivity Places Program (PPP)
•	Work for the Dole - A Job Services Australia activity that provides assistance for job seekers to develop work habits, generic work skills and work experience by participating in community projects and activities.
•	Green Corps - A Job Services Australia activity designed to provide job seekers with opportunities to develop personal skills while working in a team and generating positive outcomes for the environment and Australia’s cultural heritage.
•	Drought Force - A Job Services Australia activity designed to help job seekers gain skills and experience by providing assistance to individual farms and farming communities severely affected by drought.
•	Training in job search techniques – A Job Services Australia activity that develops job search skills
•	Voluntary work/Work Experience – Voluntary work provides job seekers with the opportunity to support their community through volunteering.  Voluntary work and work experience allow job seekers to engage in a workplace environment.
Further information on Job Services Australia is available at http://www.deewr.gov.au/Employment/JSA.
Disability Employment Services (DES)
DES is the Australian Government's national employment services system catering specifically to job seekers with disability. It is divided into two programs: 
•	Disability Management Service, for job seekers with disability, injury or health condition that are not expected to need long-term support in the workplace
•	Employment Support Service, for job seekers with permanent disability and an assessed need for more long-term workplace support.
Employment assistance/Post Placement Support (DES): Employment Assistance is the initial period of DES assistance designed to assess the impact of the job seeker's disability, injury or health condition on the job seeker's capacity to find and maintain employment. Providers then focus on assisting the job seeker find sustainable employment by addressing vocational and non-vocational barriers and building the job seeker's capacity to work.  Post Placement Support occurs for up to 6 months following the placement of a job seeker in employment. During this time, providers ensure that job seekers settle in to their placements, and address any issues that arise for either the participant or the employer. Note that not all DES job seekers progress into Post Placement Support.
Ongoing support (DES): A phase of assistance in DES, where the DES provider has assessed that further support is required beyond the initial 26 weeks (since job placement) of support.  If Ongoing Support is required for more than 26 weeks (from the 26 week outcome), then an independent Ongoing Support Assessment is required to determine what is the most appropriate support for the future. There are three types of Ongoing Support: 
•	Flexible Ongoing Support job seekers in Disability Management Service or Employment Support Service who require irregular or less predictable access to support to maintain employment
•	Moderate and High Ongoing Support are only available to Employment Support Service job seekers and is determined by the job seeker's individual need and relative disadvantage.
Further information on Disability Employment Services is available at http://www.deewr.gov.au/Employment/Programs/DES.
Indigenous Employment Program (IEP)
IEP provides a range of tools to achieve employment and economic development for Indigenous Australians. It includes a wide range of activities tailored towards job seekers, employers or communities. The Reformed Indigenous Employment Program was commenced on 1 July 2009, but some activities commenced before 1 July 2009 are still in operation.
IEP - Employment related activities: These activities have a strong job or employment focus, including cadetships, traineeships, apprenticeships and job placements.
IEP –Non employment related activities: These activities although part of employment assistance, do not necessarily have a strong job focus and often include training and development courses.
Further information on Indigenous Employment Program is available at http://www.deewr.gov.au/Indigenous/Employment/Programs/IEP.