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National Customer Service Line (NCSL) Service Guarantee
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The National Customer Service Line (NCSL) Service Guarantee reflects the quality of service our clients can expect of the NCSL. It sets out the minimum level of service clients contacting the NCSL can expect to receive.
Fee-Free TAFE Enrolment Data Overview
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The Fee-Free TAFE Enrolment Data Overview document provides a breakdown of Fee-Free TAFE enrolment figures from January 2023 to 30 June 2024.
Workforce Australia Services Provider Performance Ratings – June 2024
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Excel spreadsheet that details provider performance ratings for the performance period ending on 30 June 2024. Previous quarterly ratings are also available.
Accreditation of GE under WHS Accreditation Scheme
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Documents related to progressing of GE’s application for accreditation under the WHS Accreditation Scheme.
TtW Service Delivery Plan – SA – Murray and South East – Sureway Employment & Training (Participant)
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This is a Service Delivery Plan (SDP) for Transition to Work (TtW).
Consultations open for the Reconnection, Employment and Learning (REAL) Program
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The department wants to hear from you about the design of the REAL Program. The REAL Program will support First Nations people to transition from the justice system into employment.
Australian Skills Guarantee Contract variations – guidance for relevant entities
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This document provides guidance for Relevant entities on managing contract variations when they result in a procurement meeting the definition of an ‘Eligible project’ under the Skills Guarantee PCP.
Campaign activities
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Australian Government agencies conducting information and advertising campaigns must comply with relevant policies and processes issued by the Cabinet Secretary or the Minister for Finance or the agency responsible for such policies, currently the
Chief Executive Certification for Government Advertising Campaigns - Certification Statement - Fee-Free TAFE Campaign phase 2
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Chief Executive Certification for Government Advertising Campaigns - Certification Statement - Fee-Free TAFE phase 2 Campaign.
Australian Skills Guarantee Eligibility checklist
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This checklist provides information about the eligibility requirements for the Australian Skills Guarantee (Skills Guarantee).
What does net zero mean for you?
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Information about the transition to net zero and the range of supports available.
New Energy Apprenticeships Program Apprentice and Employer Factsheet
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A factsheet for Apprentices and Employers to gain more information about the New Energy Apprenticeships Program.
Wide Bay and Sunshine Coast Local Jobs Plan
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The Local Jobs Plan sets out the training and employment challenges and priorities of the region, and associated strategies that will drive the design and implementation of projects to address these challenges.
Mackay Local Jobs Plan
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The Local Jobs Plan sets out the training and employment challenges and priorities of the region, and associated strategies that will drive the design and implementation of projects to address these challenges.
PALMIS Frequently Asked Questions
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Frequently Asked Questions in relation to the new PALMIS.