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Strong penalties apply to the small number of participants who persistently fail to meet their compulsory requirements without a good reason. Find out more in this module.

A work refusal failure or an unemployment failure may result in the participant having a financial penalty applied. Find out more in this module.

There are tools, events and specific tasks designed to assist you in supporting your participants. Find out more in this module.

The Frequently Asked Questions about the Finance Stream of our Graduate Program.

This course module outlines the expectations of providers and participants under the Targeted Compliance Framework.

AGAP Candidate Briefing Pack

Summary of ESAG meeting held 11 April 2022

This course gives providers an overview of activation and mandatory activity requirements and what they need to do to help participants achieve these by the activation point.

This module gives providers the information they need to support participants to meet their mutual obligations using the Points Based Activation System (PBAS).

New legislation commenced on 1 January 2019 allowing the removal of VET FEE-HELP debt incurred because of inappropriate conduct by a VET FEE-HELP provider or their agent.

This module provides scenarios to demonstrate the practical application of progress payment policy with the aim of helping provider staff know when they can and cannot claim progress payments.

The department recently gave an overview of Workforce Australia in a presentation to representatives from community and employment peak bodies, including updates on transition and the external communications strategy.

Application form to become a department approved Quality Auditor and able to undertake Quality Principles audits with Workforce Australia Services Providers. 

Provides further detail on the Quality Assurance Framework and the Quality Auditor application process.