Resources

The Deed sets the terms and conditions of being a department approved Conformity Assessment Body.

This module gives providers information about outcome payments as well as how and when to claim them. In this module, you'll learn what an outcome payment is and how to assess a participant’s circumstances to determine if an outcome payment can be claimed.

This is the Workforce Australia - Career Transition Assistance Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Career Transition Assistance Providers.

This is the Workforce Australia - Employability Skills Training Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Employability Skills Training Providers.

This is the Workforce Australia - Self-Employment Assistance Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Self-Employment Assistance Providers.

This is the Workforce Australia - Transition to Work Deed 2022-2027, effective 1 July 2024, as issued to Workforce Australia - Transition to Work Providers.

This is the Workforce Australia Services Deed of Standing Offer 2022 - 2028, effective 1 July 2024, as issued to Workforce Australia Employment Services Providers.

This module provides scenarios to demonstrate the practical application of progress payment policy with the aim of helping provider staff know when they can and cannot claim progress payments.

Workforce Australia Guidelines – Part A: Universal Guidelines, effective 1 October 2024.

Workforce Australia Guidelines – Part B: Career Transition Assistance, effective 1 January 2025.

Workforce Australia Guidelines – Part B: Employability Skills Training, effective 1 January 2025.

Workforce Australia Guidelines - Part B: Self-Employment Assistance, effective 1 January 2025.

Workforce Australia Guidelines – Part B: Transition to Work, effective 1 January 2025.

Workforce Australia Guidelines – Part B: Workforce Australia Services, effective 1 January 2025.

The Workforce Australia Services Provider Performance Framework training module is currently being reviewed. A refreshed version will be available in 2025.

This module gives providers the information they need to support participants to meet their mutual obligations using the Points Based Activation System (PBAS). Participants in Workforce Australia Services have been assessed or have chosen to seek tailored support from a provider to help them move towards employment.

Your knowledge and expertise in understanding the participant’s circumstances, including their strengths, interests, and barriers to employment, will enable you to provide tailored servicing.

This course gives providers an overview of activation and mandatory activity requirements and what they need to do to help participants achieve these by the activation point. This module provides you with the information you need to understand the activation requirement, and what happens if a participant does not meet the activation requirement by the activation point. It will also give you information to help you understand your obligations as a provider to support the
participant.