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A contact and call centre is composed of a team of people who communicate with current and potential customers or clients. Contact includes inbound and/or outbound calls, webchat, and emails.

There are supply chains linked to every industry, including retail, food manufacturing, agriculture and mining. All goods and services are delivered through supply chains.

The Assurance Body assesses training package product submissions prepared by Jobs and Skills Councils (JSCs).

Children’s education and child care has plenty of entry-level jobs. Training is available in most locations. Qualifications are portable across states and territories, so you can work anywhere in Australia.

The following vision statement and guiding principles for longer-term vocational education and training (VET) reform under a new National Skills Agreement have been agreed by Skills Ministers and endorsed by the National Cabinet on 31 August

The Hospitality and Tourism sector has lots of exciting entry-level jobs for anyone starting a career. Roles are available in accommodation, food and beverage, travel and tourism services.

The Australian Government and each state and territory is publishing a Jurisdictional Action Plan to detail our actions and ambitions to deliver on the outcomes and priorities of the National Skills Plan and National Skills Agreement (NSA).

The National Skills Plan outlines Skills Ministers’ vision for the national vocational education and training system, and the approach to achieving the shared goals of the National Skills Agreement.

The Department of Employment and Workplace Relations regularly publishes data about the people participating in the Workforce Australia program.

The Department of Employment and Workplace Relations publishes data about the people participating in the Self-Employment Assistance program.