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Service Guarantee
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The Service Guarantee outlines what participants can expect from the service. All providers and mentors must follow the Service Guarantee.
Advice for Relevant Entities - requiring Suppliers to obtain consent
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This supplementary guidance provides greater clarity on the importance of including Model Clauses or suitable terms and conditions in contracts that require the Supplier to obtain consents that will allow the Department of Employment and Workplace
New voluntary service for parents and carers launched
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Eligible parents and carers can now access Parent Pathways, a voluntary, personalised and family-friendly service to help them plan their future.
Secure Jobs, Better Pay Review – Terms of Reference
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A joint review of the operation of the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022 (Secure Jobs, Better Pay Act) and of the amendments made by Part 16A of Schedule 1 of the Fair Work Legislation Amendment (Closi
National Customer Service Line (NCSL) Service Guarantee
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The National Customer Service Line (NCSL) Service Guarantee reflects the quality of service our clients can expect of the NCSL. It sets out the minimum level of service clients contacting the NCSL can expect to receive.
Workforce Australia Services Provider Performance Ratings – June 2024
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Excel spreadsheet that details provider performance ratings for the performance period ending on 30 June 2024. Previous quarterly ratings are also available.
Accreditation of GE under WHS Accreditation Scheme
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Documents related to progressing of GE’s application for accreditation under the WHS Accreditation Scheme.
TtW Service Delivery Plan – SA – Murray and South East – Sureway Employment & Training (Participant)
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This is a Service Delivery Plan (SDP) for Transition to Work (TtW).
Consultations open for the Reconnection, Employment and Learning (REAL) Program
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The department wants to hear from you about the design of the REAL Program. The REAL Program will support First Nations people to transition from the justice system into employment.
Australian Skills Guarantee Contract variations – guidance for relevant entities
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This document provides guidance for Relevant entities on managing contract variations when they result in a procurement meeting the definition of an ‘Eligible project’ under the Skills Guarantee PCP.
Campaign activities
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Australian Government agencies conducting information and advertising campaigns must comply with relevant policies and processes issued by the Cabinet Secretary or the Minister for Finance or the agency responsible for such policies, currently the
Chief Executive Certification for Government Advertising Campaigns - Certification Statement - Fee-Free TAFE Campaign phase 2
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Chief Executive Certification for Government Advertising Campaigns - Certification Statement - Fee-Free TAFE phase 2 Campaign.
Australian Skills Guarantee Eligibility checklist
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This checklist provides information about the eligibility requirements for the Australian Skills Guarantee (Skills Guarantee).
What does net zero mean for you?
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Information about the transition to net zero and the range of supports available.