The department wants to hear from you and seeks your feedback on the new complaints service for people using Workforce Australia pre-employment and employment services.
Your feedback will help us ensure the new complaints service is focused on you and will help to continuously improve the services we provide. Our goal is to create a complaints service that meets the needs and expectations of all people who connect with Workforce Australia.
Visit the consultation hub to download the discussion paper. Provide your feedback by Friday 7 February 2025.
For more information visit the Newsroom article New complaints service.