Maximum Time Transfers Guideline

Maximum Time Transfers ensure job seekers who have been with the same provider for an extended period without achieving an Employment Outcome or an HTS jobactive Outcome are transferred to a new provider. This will give job seekers different servicing which may improve their prospects of getting a job. 
Job seekers who remain unemployed for 2 years in Stream A or 3 years for Streams B and C with the one provider will usually be transferred, along with the equivalent Business Share, to another provider in the same Employment Region. Providers’ Business Shares will be adjusted at quarterly intervals for the job seekers transferred.

Notice regarding Maximum Time Transfers (MTT) Pause
On 7 April 2020, the Department advised that the MTT process had been paused as part of the COVID-19 contingency arrangements. The pause of the MTT process has now been extended until the end of the jobactive Deed 2015-2022 (the Deed) on 30 June 2022, effectively ending MTT in jobactive. 
Participants who would otherwise be transferred under the MTT process will remain able to change providers under normal jobactive transfer arrangements should they wish.