Time to Work Employment Services Guideline

The Time to Work Employment Service (the Service) is a national, voluntary in-Prison employment service that assists sentenced Aboriginal and Torres Strait Islander people to access the support they need to better prepare them to find employment and reintegrate into the community upon their release from Prison.

This Guideline specifies Providers’ responsibilities and required actions for delivering Services to all Clients in the service.

This Guideline informs the Provider about:

• accessing the Prisons
• determining eligibility and Commencing Clients
• promoting the service to Clients
• undertaking Contacts with Clients
• preparing the Transition Plan
• facilitating a transfer to the post-release Employment Services Provider
• Exiting Clients
• Payments for delivering the Services
• Performance Management
• Documentary Evidence.

The service is a national Commonwealth Government program. However, as state and territory governments run Prisons there may be some difference in how this Guideline applies in each jurisdiction. If in any doubt, Providers should clarify questions with their relevant Provider Lead.

Any reference to the Department of Employment and Workplace Relations (the Department) should be read as your nominated Provider Lead as per the Time to Work Employment Service Deed 2018–2024 (the Deed) or any other departmental contact as directed.