Job Services Australia Evaluation

Job Services Australia (JSA) commenced on 1 July 2009 and replaced the Job Network model. It was initially contracted for a three-year period to 30 June 2012. The JSA model (with modifications) was then extended from 1 July 2012 to 30 June 2015. It was replaced by jobactive from 1 July 2015.

On this page:

JSA 2012-15 evaluation

This report examines the effect of changes between the initial JSA model (JSA 2009-2012) and the second iteration (JSA 2012-2015). A report on the key findings and a departmental response are also provided.

JSA 2009-2012 evaluation

This report provides a comprehensive evaluation of the initial JSA model (2009–2012), including comparison with the previous Job Network model. A report on the key findings and evaluation strategy paper are also provided.

JSA Quality Standards Pilot Evaluation Report

The JSA Quality Standards Pilot took place from 1 January 2013 to 1 March 2014. Volunteering Employment Services Providers worked with the (former) Department of Employment to test and finalise a revised Quality Assurance Framework for the next employment services contracts.