Resources
Quality Principles Quality Auditor Application Guidance Note
Provides further detail on the Quality Assurance Framework and the Quality Auditor application process.
Quality Principles Quality Auditor Deed
The Deed sets the terms and conditions of being a department approved Conformity Assessment Body.
Workforce Australia - Outcome Payments training module
This module gives providers information about outcome payments as well as how and when to claim them. In this module, you'll learn what an outcome payment is and how to assess a participant’s circumstances to determine if an outcome payment can be claimed.
Workforce Australia – Career Transition Assistance Deed 2022-2027
This is the Workforce Australia - Career Transition Assistance Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Career Transition Assistance Providers.
Workforce Australia – Employability Skills Training Deed 2022-2027
This is the Workforce Australia - Employability Skills Training Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Employability Skills Training Providers.
Workforce Australia – Self-Employment Assistance Deed 2022-2027
This is the Workforce Australia - Self-Employment Assistance Deed 2022–2027, effective 1 July 2024, as issued to Workforce Australia - Self-Employment Assistance Providers.
Workforce Australia – Transition to Work Deed 2022-2027
This is the Workforce Australia - Transition to Work Deed 2022-2027, effective 1 July 2024, as issued to Workforce Australia - Transition to Work Providers.
Workforce Australia overview - for employment peak bodies
The department recently gave an overview of Workforce Australia in a presentation to representatives from community and employment peak bodies, including updates on transition and the external communications strategy.
Workforce Australia Services Deed of Standing Offer 2022-2028
This is the Workforce Australia Services Deed of Standing Offer 2022 - 2028, effective 1 July 2024, as issued to Workforce Australia Employment Services Providers.
Workforce Australia - Progress Payments training module
This module provides scenarios to demonstrate the practical application of progress payment policy with the aim of helping provider staff know when they can and cannot claim progress payments.
Workforce Australia Guidelines – Part A Universal Guidelines
Workforce Australia Guidelines – Part A: Universal Guidelines, effective 1 October 2024.
Workforce Australia Guidelines – Part B Career Transition Assistance
Workforce Australia Guidelines – Part B: Career Transition Assistance, effective 1 January 2025.
Workforce Australia Guidelines – Part B Employability Skills Training
Workforce Australia Guidelines – Part B: Employability Skills Training, effective 1 January 2025.
Workforce Australia Guidelines – Part B: Self-Employment Assistance
Workforce Australia Guidelines - Part B: Self-Employment Assistance, effective 1 January 2025.
Workforce Australia Guidelines – Part B Transition to Work
Workforce Australia Guidelines – Part B: Transition to Work, effective 1 January 2025.
Workforce Australia Guidelines – Part B Workforce Australia Services
Workforce Australia Guidelines – Part B: Workforce Australia Services, effective 1 January 2025.
Workforce Australia - Provider Performance Framework training module
The Workforce Australia Services Provider Performance Framework training module is currently being reviewed. A refreshed version will be available in 2025.
Workforce Australia - Points Based Activation System training module
This module gives providers the information they need to support participants to meet their mutual obligations using the Points Based Activation System (PBAS). Participants in Workforce Australia Services have been assessed or have chosen to seek tailored support from a provider to help them move towards employment.
Your knowledge and expertise in understanding the participant’s circumstances, including their strengths, interests, and barriers to employment, will enable you to provide tailored servicing.
