Frequently Asked Questions

On this page:

Do I have to engage in Parent Pathways?

No, the service is completely voluntary. If you choose to engage in Parent Pathways, you can also choose to leave, take a break or come back at any time.

Am I eligible?

Parent Pathways is for parents and carers who:

  • have a child aged under 6
  • are not in paid employment
  • live in an area where there is a Parent Pathways provider.

Receiving one of these payments:

  • Parenting Payment
  • Carer Payment
  • Special Benefit.

Eligibility includes those who are not getting a Centrelink payment, and are either:

  • under 22 years old
  • an early school leaver (parents who don't have a year 12 qualification)
  • a First Nations parent or carer.

Is it only for parents or carers looking for a job?

Parent Pathways is focused on you and your individual circumstances. You can work with your mentor to identify skills, experience and qualifications to help you plan for your future. You can also get support to find a child care centre or with the child care costs, get a referral to support such as financial information services and family and domestic violence support services, access language or literacy programs, or connect with training, such as a short course at a local TAFE.

I’m looking to further enhance my skills. Can Parent Pathways support me?

Yes. Parent Pathways mentors provide personalised support, such as advice about what you might like to do, or practical help to achieve a particular goal. Through Parent Pathways you can get help to achieve your personal, study or work goals. Whether you need help to find the right course, just need advice, or are looking for financial assistance to help you reach those goals – there is a range of support available to you.

I care for my child/ren full time. Can I bring them to my appointment?

Yes, you can. Your children are always welcome to attend. The service is family friendly so if you need to reschedule or cancel appointments, that’s okay.

What is a Goal Plan?

A Goal Plan is personalised to your needs, strengths and aspirations. It will help you prepare for your future by the time your youngest child starts school. The plan will include your goals, the support you will need and the steps you will take, including activities you want to do, to help you reach your short, medium and long-term goals.

How do I access Parent Pathways?

You can connect directly with a Parent Pathways Provider in your local area.

Find your local Parent Pathways provider

If you get Parenting Payment, Carer Payment or Special Benefit, you can also register your interest in Parent Pathways by using your Centrelink Online account via your myID account or the Express Plus mobile app.

To do this:
1.    Select Manage consent details.
2.    Select Parent Pathways.