The Department of Employment and Workplace Relations monitors outcomes for employment services participants through Post-Program Monitoring (PPM) surveys. These surveys measure a range of items such as participants’ employment status and their satisfaction with various aspects of employment services. Results are calculated for a 12-month period and updated quarterly.
On this page:
The most recently completed survey period captures the experiences of people who participated in employment services between July 2021 to June 2022, with detailed findings published in data tables at the following links:
- Post Program Monitoring survey results – 1 July 2021 to 30 June 2022 – jobactive provider‑servicing
- Post Program Monitoring survey results – 1 July 2021 to 30 June 2022 – Online Employment Services
Comparisons between the outcomes reported here and those of other programs should be treated with caution as outcomes are affected by differences in program eligibility, geographical location, education and non-vocational barriers to employment. The Post-Program Monitoring surveys do not control for these differences.
2022
- Post Program Monitoring survey results – 1 April 2021 to 31 March 2022 – jobactive provider‑servicing
- Post Program Monitoring survey results – 1 April 2021 to 31 March 2022 – Online Employment Services
2021
- Post Program Monitoring survey results – January 2021 to December 2021 – jobactive provider‑servicing
- Post Program Monitoring survey results – January 2021 to December 2021 – Online Employment Services
- Post Program Monitoring survey results – January 2021 to December 2021 – New Employment Services Trial
- Post Program Monitoring survey results October 2020 to September 2021 – jobactive provider‑servicing
- Post Program Monitoring survey results October 2020 to September 2021 – Online Employment Services
- Post Program Monitoring survey results October 2020 to September 2021 – New Employment Services Trial
- Post Program Monitoring survey results July 2020 to June 2021 – jobactive provider‑servicing
- Post Program Monitoring survey results July 2020 to June 2021 – Online Employment Services
- Post Program Monitoring survey results July 2020 to June 2021 – New Employment Services Trial
- Post Program Monitoring survey results April 2020 to March 2021 – jobactive provider‑servicing
- Post Program Monitoring survey results April 2020 to March 2021 – Online Employment Services
- Post Program Monitoring survey results April 2020 to March 2021 – New Employment Services Trial
2020
- Post Program Monitoring survey results January 2020 to December 2020 - jobactive
- Employment Services Outcomes Report - October 2019 - September 2020 - jobactive
- Employment Services Outcomes Report July 19 to June 20 - jobactive
- Employment Services Outcomes Report April 2019 to March 2020 - jobactive
2019
- Employment Services Outcomes Report January 2019 to 31 December 2019 - jobactive
- Employment Services Outcomes Report October 2018 to September 2019 - jobactive
- Employment Services Outcomes Report July 2018 to June 2019 - jobactive
- Employment Services Outcomes Report April 2018 to March 2019 - jobactive
2018
- Employment Services Outcomes Report January 2018 to December 2018 - jobactive
- Employment Services Outcomes Report January 2018 to December 2018 - Disability Employment Services
- Employment Services Outcomes Report January 2018 to December 2018 - Jobs, Land and Economy Program
- Employment Services Outcomes Report October 2017 to September 2018 - jobactive
- Employment Services Outcomes Report - October 2017 to September 2018 - Disability Employment Services
- Employment Services Outcomes Report - October 2017 to September 2018 - Jobs, Land and Economy Program
The jobactive Employment Services Outcomes Report for July 2017 to June 2018 has been re-released with updated job placement outcome rates on pages 2 and 9 of the report.
- Employment Services Outcomes Report - July 2017 to June 2018 - jobactive
- Employment Services Outcomes Report - July 2017 to June 2018 - Disability Employment Services
- Employment Services Outcomes Report - July 2017 to June 2018 - Jobs, Land and Economy Program
- Employment Services Outcomes Report April 2017 to March 2018 - jobactive
- Employment Services Outcomes Report - April 2017 to March 2018 - Disability Employment Services
- Employment Services Outcomes Report - April 2017 to March 2018 - Jobs, Land and Economy Program
2017
- Employment Services Outcomes Report January 2017 to December 2017 - jobactive
- Employment Services Outcomes Report January 2017 to December 2017 - Disability Employment Services
- Employment Services Outcomes Report January 2017 to December 2017 - Jobs, Land and Economy Program
- Employment Services Outcomes Report October 2016 to September 2017 - jobactive
- Employment Services Outcomes Report October 2016 to September 2017 - Disability Employment Services
- Employment Services Outcomes Report October 2016 to September 2017 - Jobs, Land and Economy Programme
- Employment Services Outcomes Report July 2016 to June 2017 - jobactive
- Employment Services Outcomes Report July 2016 to June 2017 - Disability Employment Services
- Employment Services Outcomes Report July 2016 to June 2017 - Jobs, Land and Economy Programme
- Employment Services Outcomes Report April 2016 to March 2017 - jobactive
- Employment Services Outcomes Report April 2016 to March 2017 - Disability Employment Services
- Employment Services Outcomes Report April 2016 to March 2017 - Jobs, Land and Economy Programme
2016
- Employment Services Outcomes Report January 2016 to December 2016 - jobactive
- Employment Services Outcomes Report January 2016 to December 2016 — Disability Employment Services
- Employment Services Outcomes Report January 2016 to December 2016 — Jobs, Land and Economy Programme
- Employment Services Outcomes Report October 2015 to September 2016 — jobactive
- Employment Services Outcomes Report July 2015 to June 2016 — jobactive
- Employment Services Outcomes Report October 2015 to September 2016 — Disability Employment Services
- Employment Services Outcomes Report October 2015 to September 2016 — Jobs, Land and Economy Programme
- June 2016 - Disability Employment Services
- June 2016 - Indigenous Employment Programme
- March 2016 - Disability Employment Services
- March 2016 - Indigenous Employment Programme
2015
- December 2015 - Disability Employment Services
- December 2015 - Indigenous Employment Programme
- September 2015 - Disability Employment Services
- September 2015 - Jobs, Land and Economy Programme
- September 2015 - Job Services Australia
- June 2015 - Disability Employment Services
- June 2015 - Indigenous Employment Programme
- June 2015 - Job Services Australia
2014
- December 2014 - Disability Employment Services
- December 2014 - Indigenous Employment Programme
- December 2014 - Job Services Australia
- September 2014 - Disability Employment Services
- September 2014 - Indigenous Employment Programme
- September 2014 - Job Services Australia
- June 2014 - Disability Employment Services
- June 2014 - Indigenous Employment Programme
- June 2014 - Job Services Australia
- March 2014 - Disability Employment Services
- March 2014 - Indigenous Employment Programme
- March 2014 - Job Services Australia